Job Overview

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Employment Type

Part-time
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Benefits

Health Insurance
Paid Time Off
Employee wellness programs
Professional development opportunities
team discounts

Job Description

Marriott International is a renowned multinational hospitality company operating a vast portfolio of hotels and resorts worldwide, including the prestigious Westin brand. Established as a leader in the hospitality industry, Marriott focuses on delivering exceptional service and memorable experiences to its guests. The Westin Savannah Harbor Resort & Spa, located at 1 Resort Dr, Savannah, Georgia, is a premier destination for travelers seeking a blend of comfort, luxury, and wellness. This resort is part of Marriott's commitment to nurturing guest wellness and offering a rejuvenating environment that allows guests to be their best selves during their stay.

The current position open at Westin Savannah Harbor Resort & Spa is a part-time, non-management role focused in the Food and Beverage & Culinary category. Specifically, the role is for a Guest Service Expert who plays a vital role in creating a unique and memorable guest experience beyond just serving food and beverages. This role is not just about service but about interaction, attentiveness, and enhancing every aspect of the guest's time at the resort. The Guest Service Expert is responsible for ensuring the quality, professionalism, and seamless execution of services that contribute to guest satisfaction and the smooth operation of the hotel.

This role requires open availability to best accommodate the variable schedules typical in the hospitality sector. The ideal candidate will be proactive and initiative-taking, engaging directly with guests, coordinating with kitchen staff, setting up service areas, and maintaining cleanliness and organization in dining and storage spaces. The Guest Service Expert consistently contributes to a positive and safe work environment by adhering to company guidelines, maintaining quality standards, and presenting a professional personal appearance and communication style.

Physical activity is an essential aspect of this job. Employees will regularly stand, walk considerable distances, navigate uneven or sloped surfaces, and perform movements such as bending, stretching, and lifting objects up to 50 pounds safely. The ability to carry out these tasks diligently and reliably ensures a high standard of service and guest satisfaction. This position is suitable for candidates with less than one year of related work experience and does not require supervisory experience or certifications.

Marriott International emphasizes an inclusive and welcoming workplace, celebrating the diversity of its team. The Westin brand particularly fosters wellness through its unique programs and encourages employees to embrace and practice wellness themselves. Candidates who are passionate about health, active lifestyles, and who share an optimistic and adventurous spirit will thrive within this role and help fulfill Westin's mission to be a leader in hotel wellness. Joining Westin means becoming part of a global team dedicated to personal and professional growth, contributing to an environment that makes every guest feel valued and cared for, and cultivating your best self along the way.

Job Requirements

  • high school diploma or equivalent
  • less than one year of related work experience
  • ability to perform physical tasks including standing and walking for extended periods
  • ability to lift and move objects up to 50 pounds
  • open availability preferred
  • commitment to follow company guidelines and safety standards

Job Qualifications

  • high school diploma or equivalent such as general educational development certificate
  • less than one year of related work experience
  • no supervisory experience required
  • no certifications required

Job Duties

  • set tables and prepare service areas
  • interact with kitchen staff to coordinate orders
  • engage and serve guests professionally
  • clean and organize work and storage areas
  • follow company guidelines and safety procedures
  • maintain professional appearance and communication
  • perform physical tasks including lifting and moving objects under 50 pounds

Job Criteria

Experience

Entry Level (1-2 years)


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