Job Overview

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Employment Type

Part-time
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Benefits

Health Insurance
Dental Insurance
Paid Time Off
Employee Discounts
Retirement Plan
wellness programs

Job Description

Westin Savannah Harbor Golf Resort & Spa is a distinguished hotel located in Savannah, Georgia, known for its exceptional hospitality and commitment to delivering memorable guest experiences. As part of Marriott International, a global leader in the hospitality industry, this resort prides itself on a culture of respect, inclusivity, and dedication to wellness, ensuring guests and associates alike receive the utmost care and attention. The resort offers a unique blend of luxury accommodations, top-tier dining options, and wellness programs designed to help guests rejuvenate and feel their best during their stay.

The role of Guest Service Expert at Westin Savannah Harbor Golf Resort & Spa is pivotal in crafting exceptional dining experiences that go beyond simply serving food and beverages. This part-time, non-management position is centered around directly interacting with guests to provide seamless and attentive service that complements the resort's wellness-focused brand. The Guest Service Expert is responsible for setting tables, communicating effectively with kitchen staff, serving guests, and maintaining cleanliness in dining and food preparation areas. This role requires a proactive approach, with associates expected to engage with guests warmly, making each dining transaction feel personal and integrated into the overall experience.

Physical stamina and adherence to company policies are essential qualities for success in this role. Guests Service Experts must be comfortable standing, walking, and moving around for extended periods while managing various physical tasks, including lifting and repositioning items weighing up to 50 pounds with assistance. Maintaining a professional appearance and communication style is critical, as is ensuring safety within the workplace. The position offers an opportunity for individuals with less than one year of related work experience, and no supervisory experience is required. While a high school diploma or GED is preferred, enthusiasm, a positive attitude, and a willingness to learn and engage actively with the brand’s wellness ethos are equally important.

Joining Westin Savannah Harbor means becoming part of a global team committed to diversity and inclusion. Marriott International champions an equal opportunity work environment where varying backgrounds and cultures are celebrated. The company values integrity, teamwork, and the growth of its associates, fostering a workplace where everyone can thrive. This position offers candidates who are passionate about well-being and guest service a platform to develop professionally while contributing to a world-class hospitality experience. Employees at Westin are encouraged to embrace their own well-being practices, matching the brand’s mission to empower guests and associates to be their best selves on and off the property, making this role ideal for those who are optimistic, adventurous, and dedicated to personal and professional growth.

Job Requirements

  • high school diploma or ged equivalent
  • open availability preferred
  • ability to work as part of a team
  • good communication skills
  • capable of physical tasks including lifting
  • willingness to adhere to company standards and policies
  • no supervisory experience required

Job Qualifications

  • high school diploma or ged equivalent preferred
  • less than 1 year related work experience
  • no supervisory experience required
  • strong communication skills
  • ability to stand and move for extended periods
  • ability to lift up to 50 pounds with assistance
  • positive and proactive attitude

Job Duties

  • set tables for guests
  • communicate effectively with kitchen staff
  • interact and serve guests with courtesy
  • clean work areas and supplies
  • follow company policies and procedures
  • maintain professional appearance and communication
  • create a safe and welcoming environment

Job Criteria

Experience

Entry Level (1-2 years)


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