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Pool Server

Job Overview

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Employment Type

Full-time
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Compensation

Hourly
Range $10.25 - $17.25
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Work Schedule

Standard Hours
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Benefits

Health Insurance
Dental Insurance
Paid Time Off
Employee Discounts
Retirement Plan

Job Description

Marriott International is a global leader in the hospitality industry, renowned for providing exceptional guest experiences across its diverse portfolio of hotels and resorts. As a multinational company with a rich history and a robust presence worldwide, Marriott International is committed to innovation, inclusivity, and quality service. Among its many brands, Westin stands out as a wellness-focused hotel brand striving to empower guests to restore their well-being and be their best selves during their travels. This commitment to wellness and guest satisfaction is deeply ingrained in the company’s culture. Marriott International proudly embraces diversity and inclusivity, fostering an environment where associates from all walks of life are valued, respected, and given equal opportunities to grow. The company strictly adheres to non-discrimination policies, creating a supportive and welcoming workplace for everyone, including individuals with disabilities, veterans, and others protected by law.

The Guest Service Expert role at the Westin, a Marriott International brand, is a fundamental position dedicated to enhancing the guest experience beyond merely serving food. In this role, associates are tasked with crafting memorable and unique dining experiences where the quality of food and drinks complements impeccable service. Guest Service Experts play a key part in ensuring that every dining transaction feels natural and integral to the overall experience. Responsibilities include engaging with guests, communicating efficiently with kitchen staff, setting and clearing tables, and ensuring cleanliness of workspaces and supplies. The role requires associates to be active and mobile, often standing, sitting, or walking for extended periods while navigating various surface conditions safely.

This position is well suited to individuals who take initiative and can handle physical tasks such as lifting, carrying, pushing, and pulling objects weighing up to 25 pounds unaided or up to 50 pounds with assistance. Additionally, the Guest Service Expert must maintain a high standard of personal presentation and professionalism, ensuring that their uniform and communication uphold the brand’s quality standards. The role calls for attention to safety protocols, company policies, and a proactive attitude towards creating a safe and welcoming workplace environment.

Marriott International values associates who are passionate, optimistic, adventurous, and committed to their personal well-being as well as guest satisfaction. The company encourages employees to practice well-being both on and off the property, reinforcing the Westin's brand mission of wellness in hospitality. Previous experience in a similar role is not required, making this an excellent opportunity for individuals who are new to the hospitality industry or looking to start a career with a reputable global company. The position typically requires a high school diploma or GED equivalent and offers a supportive environment where people from all backgrounds can thrive and build meaningful careers. By joining Marriott International as a Guest Service Expert, associates become part of a global team where they can develop professionally, contribute to a welcoming guest experience, and fulfill their purpose in a dynamic and inclusive setting.

Job Requirements

  • high school diploma or G.E.D equivalent
  • less than 1 year related work experience
  • standing, sitting, or walking for extended periods
  • ability to move and lift objects up to 25 pounds without assistance and 50 pounds with assistance
  • ability to follow company safety policies
  • professional appearance and communication
  • ability to work flexible hours

Job Qualifications

  • high school diploma or G.E.D equivalent
  • less than 1 year related work experience
  • no supervisory experience required
  • strong communication skills
  • ability to work in a fast-paced environment
  • customer service orientation
  • ability to follow safety protocols

Job Duties

  • set tables and prepare dining areas
  • communicate effectively with kitchen staff
  • interact and serve guests in a friendly manner
  • clean work areas and supplies
  • maintain safety and follow company policies and procedures
  • uphold quality standards in service and personal appearance
  • handle physical tasks such as lifting and moving objects as required

Job Criteria

Experience

Entry Level (1-2 years)


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