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Job Overview
Employment Type
Full-time
Work Schedule
Day Shifts
Weekend Shifts
Benefits
competitive salary
Comprehensive benefits package
Training and development opportunities
Complimentary dry cleaning
Complimentary employee meals
Job Description
Four Seasons Hotels and Resorts is a global luxury hospitality company renowned for delivering exceptional service and unforgettable experiences. With a commitment to excellence and a heartfelt approach to hospitality, Four Seasons is powered by the passion and dedication of its people. The company cultivates an inclusive and supportive environment where team members are encouraged to grow professionally and personally, embodying the ethos of treating each other and guests with respect and genuine care. Operating in major cities worldwide, Four Seasons has set a high standard for luxury accommodations, dining, and guest service that resonates deeply in every location it... Show More
Job Requirements
- High school diploma or equivalent
- Minimum of one year of food service or related hospitality experience
- Ability to carry and balance trays safely and efficiently
- Proficiency in processing payments and using point-of-sale systems
- Reading, writing, and verbal proficiency in English
- A warm, service-oriented approach aligned with Four Seasons standards
Job Qualifications
- High school diploma or equivalent
- Minimum of one year of food service or related hospitality experience
- Ability to carry and balance trays safely and efficiently
- Proficiency in processing payments and using point-of-sale systems
- Reading, writing, and verbal proficiency in English
- A warm, service-oriented approach aligned with Four Seasons standards
Job Duties
- Provide detailed, engaging descriptions of all food and beverage items, including ingredients, flavors, and preparation methods
- Enter guest orders into the point-of-sale system accurately, communicating special requests to the culinary team and ensuring proper timing and delivery
- Compare completed kitchen orders with the original guest order and deliver items promptly to maintain food quality and presentation
- Anticipate guest needs, assess satisfaction, offer recommendations, and respond swiftly and professionally to concerns or requests
- Properly close guest checks, process cash and credit card payments, and ensure accurate handling of voids and complimentary items
- Regularly walk the pool areas to offer amenities, refreshments, and support guest comfort
- Collaborate harmoniously with coworkers and supervisors and uphold all Four Seasons Work Rules and Standards of Conduct
- Assist with guest greeting and seating during peak business periods
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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