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Job Overview
Employment Type
Temporary
Full-time
Work Schedule
Flexible
Benefits
Highly competitive wages
Exceptional benefit plan
RSP/401K matching program
Employee discounts at Crescent managed properties
Health Insurance
Paid Time Off
Training and Development
Job Description
Sandbourne Santa Monica is a design-forward retreat that represents the pinnacle of hospitality where every detail is meticulously crafted to deliver an unparalleled guest experience. Situated in the scenic locale of Santa Monica, this establishment combines sophisticated design with exceptional service to create an environment that is both welcoming and inspiring. The hotel prides itself on its thoughtfully curated interiors and personalized service, which together craft seamless and memorable experiences for each guest. With a commitment to excellence and attention to detail, Sandbourne Santa Monica sets the standard in the luxury hospitality sector, aiming to exceed guest expectations at every... Show More
Job Requirements
- High school diploma or equivalent
- Previous experience in food and beverage service preferred
- Ability to work flexible hours including weekends and holidays
- Must be at least 21 years old to serve alcohol
- Must comply with Crescent Hotels & Resorts grooming and uniform standards
- Ability to stand and walk for extended periods
- Strong communication and customer service skills
- Must pass background checks and certification requirements
Job Qualifications
- High school diploma or equivalent
- Previous hospitality experience preferred
- Knowledge of food and beverage service
- Familiarity with cash handling and point of sale systems
- Ability to deliver exceptional guest service
- Good communication and interpersonal skills
- Ability to work in a fast-paced environment
- Certification in Alcohol Awareness and Food Handlers preferred
Job Duties
- Approach all encounters with guests and employees in an attentive, friendly, courteous and service oriented manner
- Maintain regular attendance in compliance with Crescent Hotels & Resorts standards, as required by scheduling
- Maintain high standards of personal appearance and grooming, including wearing proper uniform and name tag
- Comply at all times with Crescent Hotels & Resorts standards and regulations to encourage safe and efficient hotel operations
- Comply with certification requirements such as Alcohol Awareness, Food Handlers, Safety etc.
- Be familiar with the organization of the restaurant and lounge and know the function of each job position
- Have thorough knowledge of menus and specials in the area of serving
- Service guests with all food and beverage requirements in a warm, friendly, courteous and professional manner
- Clear, clean and reset tables as needed
- Be familiar with operation of the P.O.S. system
- Carry out cashiering functions in closing checks and end of shift paperwork
- Perform opening and closing procedures, and side work duties according to station rotation assignment
- Ensure all pool area tables and side stands are kept stocked, tidy and clean
- Be attentive, friendly, helpful and courteous to guests, managers and fellow employees at all times
- Be familiar with the organization of Aimbridge Hospitality Hotels and know the function of each department
- Attend meetings as required by management
- Perform any other duties as requested by management
Job Criteria
Experience
Entry Level (1-2 years)
Job Location
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