Pool Food Runner

Oxnard, CA, USA|Onsite

Job Overview

Employment Type

Part-time

Compensation

Hourly

Exact $16.90

Work Schedule

Weekend Shifts

Benefits

Tips

Job Description

The Westlake Village Inn & Spa, located in the beautiful area of Westlake Village, CA, is a distinguished hospitality establishment known for combining luxury accommodations with exceptional guest services. This esteemed resort offers a serene environment featuring premium amenities including a spa, golf course, and exquisite dining options. Renowned for its commitment to quality and guest satisfaction, the Westlake Village Inn & Spa attracts both leisure travelers and business guests seeking comfort paired with outstanding service. As a seasonal employer, the Inn strives to hire motivated individuals focused on delivering top-tier customer experiences within a welcoming and dynamic team environment. This particular opportunity is for a seasonal part-time position classified as non-exempt, making the role eligible for overtime pay. The hourly wage starts at $16.90 plus tips, offering competitive compensation for candidates passionate about hospitality and guest interaction.

We are currently seeking a dedicated Pool Food Runner to join the team for the season. The role primarily involves efficiently transporting food and beverage orders from the kitchen or bar to guests at the poolside area, ensuring every order is accurate, well-presented, and delivered promptly. This position demands excellent customer service skills, a proactive approach to guest needs, and the ability to thrive in a fast-paced environment while working outdoors. The Pool Food Runner plays an essential role in maintaining a seamless guest experience by working collaboratively with servers, kitchen staff, and bartenders. Responsibilities include keeping the pool area clean and organized by clearing dishes and trash, replenishing towels, adjusting umbrellas, and rearranging furniture to maximize guest comfort. The role also requires adherence to strict safety, sanitation, and health regulations, including proper food handling and ensuring the environment is safe for all visitors. This is an excellent opportunity for individuals seeking flexible, seasonal employment while gaining valuable experience in the hospitality industry. Candidates who are reliable, customer-service oriented, and capable of handling physical demands will find this role rewarding. The work schedule may involve long hours during peak times, including evenings, weekends, and holidays, and it encourages those with a strong work ethic and dependability to apply. Bilingual skills are an added advantage for this position, enhancing communication with a diverse guest population.

Job Requirements

Must be 18+ to serve alcohol
Valid driver's license
High school diploma or equivalent
Completion of California Food Handler Card or Certificate within 30 days of hire
Completion of Responsible Beverage Service (RBS) Certification within 60 days of hire
Ability to work long hours during peak times including evenings, weekends, and holidays
Availability to work various shifts including evenings, weekdays, weekends, and holidays
Excellent communication and customer service skills
Ability to work independently and as part of a team in a high-paced environment
Strong work ethic and dependability
Performs other duties as assigned

Job Qualifications

Must be 18+ to serve alcohol
Valid driver's license
High school diploma or equivalent
Previous experience in hospitality or food service preferred
Excellent communication and customer service skills
Ability to work independently and as part of a team in a high-paced environment
Completion of California Food Handler Card or Certificate within 30 days of hire
Completion of Responsible Beverage Service (RBS) Certification within 60 days of hire
Complies with all policies and standards
Ability to work long hours during peak times, including evenings, weekends, and holidays
Availability to work various shifts including evenings, weekdays, weekends, and holidays
Strong work ethic and dependability
Performs other duties as assigned
Bilingual is a plus

Job Duties

Transport food and beverage orders from the kitchen or bar to guests in a timely, courteous, and professional manner
Double check all orders before delivery to ensure accuracy, presentation, and that all items are complete
Maintain thorough, up-to-date knowledge of all food and beverage menu items
Provide excellent customer service by anticipating guests' needs, answering questions about menu items, and addressing any concerns promptly
Ensure the pool area remains clean and organized by clearing empty dishes, drinkware, trash, and debris
Work closely with servers, kitchen staff, and bartenders to ensure the smooth flow of service and maintain high standards of quality
Assist in maintaining the poolside area, including replenishing towels, adjusting umbrellas, and rearranging pool furniture to ensure guest comfort
Adhere to all safety, sanitation, and health regulations, including proper food handling and ensuring the pool area is safe for guests and staff
Strive to exceed guest expectations by providing courteous, efficient, and professional service