POOL DECK ATTENDANT

Reno, NV, USA|Onsite

Job Overview

Employment Type

Full-time

Part-time

Compensation

Hourly

Range $18.00 - $20.00

Work Schedule

Flexible

Weekend Shifts

Benefits

Health Insurance

Dental Insurance

Paid Time Off

Retirement Plan

Employee Discounts

Training and Development

flexible scheduling

Job Description

The hiring establishment is a prestigious club facility offering a multifaceted recreational and hospitality environment designed to serve an exclusive community of members and their guests. This establishment is known for maintaining high standards of service, cleanliness, and safety, ensuring a premium experience for all who utilize its facilities. The club encompasses a range of amenities including a pool deck area, pavilion, and a fitness facility, catering to diverse leisure and wellness needs. Renowned for its commitment to excellence, the club fosters a welcoming atmosphere where professionalism and exceptional member service are paramount. The employment type is likely full-time or part-time with shifts covering various hours including weekends and holidays, providing a dynamic and engaging work environment for candidates who thrive in service-oriented roles. While the salary specifics are not detailed, compensation would typically align with industry standards for hospitality and service staff positions.

The Pool Deck Attendant role is integral to maintaining the club’s reputation by ensuring the pool deck and surrounding areas are clean, safe, and inviting. This position involves a range of responsibilities focused on delivering exceptional customer service to club members and their guests. The Attendant acts as a friendly, professional ambassador of the club, greeting members and visitors, enforcing pool rules to ensure safety, and maintaining the aesthetic appeal of the pool deck and pavilion. Beyond guest interaction, this role includes monitoring water quality and condition, managing pool furniture, and promptly addressing any safety issues or incidents. In addition to pool deck duties, the position includes food runner responsibilities, where the attendant supports the delivery of food and beverage orders with attention to accuracy and presentation, collaborating closely with kitchen and waitstaff to enhance service efficiency. Furthermore, the role encompasses day porter tasks within the fitness facility to uphold a clean and sanitary environment including equipment maintenance, locker room upkeep, restocking supplies, and waste management.

The ideal candidate must balance attention to detail with strong interpersonal skills, ensuring both operational standards and guest satisfaction are consistently met. Flexibility, professionalism, and a proactive approach to multitasking are essential, given the evolving demands of the club's operations. This role requires adherence to health and safety protocols, including basic pool safety knowledge and compliance with food handling standards. The Pool Deck Attendant must be comfortable working in varying indoor and outdoor environments and capable of standing for extended periods. Overall, this position offers an excellent opportunity for individuals passionate about customer service and hospitality to contribute to a distinguished club setting while gaining diverse experience across multiple service areas.

Job Requirements

Must be 16 years of age or older
previous experience in a customer service or hospitality role is preferred
strong communication and interpersonal skills
ability to remain calm and professional in stressful situations
excellent attention to detail and ability to maintain a clean and organized work area
basic knowledge of pool safety and rules is a plus
ability to work in outdoor and indoor conditions and stand for extended periods
flexibility to work weekends, holidays, and evenings as required
basic knowledge of food handling and safety guidelines
must provide valid high school approved work permit at time of onboarding
ability to read and speak English may be required in order to perform the duties of the job
must complete SERVsafe certificate, harassment prevention training, workplace violence prevention, heat illness prevention, bloodborne pathogen and all other required onboarding checklists, orientations, and policy acknowledgements within first 30 days of hire

Job Qualifications

High school diploma or equivalent
previous experience in a customer service or hospitality role preferred
strong communication and interpersonal skills
ability to remain calm and professional in stressful situations
excellent attention to detail and ability to maintain a clean and organized work area
basic knowledge of pool safety and rules is a plus
basic knowledge of food handling and safety guidelines

Job Duties

Greet club members and guests in a friendly and professional manner
enforce pool rules and regulations to ensure the safety and well-being of all pool users
monitor the pool area and promptly respond to any safety concerns or incidents
set up and arrange pool furniture, umbrellas, and equipment as needed
maintain cleanliness and organization of the pool deck area, including picking up towels, trash, and other debris
ensure pool furniture is clean and in good condition
monitor pool water quality and report any issues to the appropriate personnel
assist club members and guests with any requests or inquiries related to the pool area
provide excellent customer service and create a welcoming atmosphere for club members and guests
assist in delivering food and beverage orders from the kitchen to poolside tables or designated areas
ensure accuracy and presentation of food and beverage items
collaborate with the kitchen and waitstaff to ensure timely and efficient service
communicate any special requests or dietary restrictions to the kitchen staff
maintain a clean and organized food and beverage service area
assist with restocking supplies, such as napkins, utensils, and condiments
follow proper food handling and safety guidelines
clean and maintain the fitness facility, including exercise equipment, locker rooms, and common areas
ensure all fitness equipment is clean, functioning properly, and properly arranged
restock supplies, such as towels and sanitizing wipes
monitor and maintain the cleanliness of the locker rooms and restrooms, including restocking toiletries and cleaning fixtures
clean and sanitize high-touch areas, such as doorknobs, handrails, and countertops
perform routine cleaning tasks in the fitness facility, such as sweeping, mopping, and vacuuming
empty trash receptacles and ensure proper disposal of waste
follow all safety and sanitation protocols and guidelines
perform other duties as needed