Job Overview
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Employee Discounts
Retirement Plan
Professional Development
flexible schedule
Job Description
Life Time is a premier health and wellness company dedicated to providing an exceptional experience to its members through its high-quality fitness centers, outdoor pools, and community spaces. With a focus on fostering health, happiness, and meaningful connections, Life Time blends cutting-edge facilities with a supportive and welcoming atmosphere. The company prides itself on inclusivity and diversity, ensuring that every member feels valued and empowered in their journey toward better living. Life Time offers a variety of programs and services designed to meet the unique needs of each individual, promoting a balanced and healthy lifestyle for families, athletes, and casual wellness enthusiasts alike.
The role of Pool Concierge at Life Time plays a vital part in delivering superior customer service to members and guests accessing the outdoor pool facilities. This position is responsible for greeting all visitors with professionalism, maintaining accurate member account details, and possessing detailed knowledge of Life Time’s products and services to assist with inquiries effectively. The Pool Concierge helps create a friendly and safe environment, ensuring that every member and guest has a positive and inviting experience by assisting with access validation, managing guest admissions, and coordinating pool-related needs such as towel distribution and wristband issuance for junior members. This position offers an excellent opportunity for individuals passionate about hospitality and wellness to join a reputable organization committed to community health and safety. Beyond customer interaction, the Pool Concierge contributes to maintaining pool deck cleanliness and organization, enhancing the overall member experience during their outdoor activities.
Employment at Life Time as a Pool Concierge typically involves working in an outdoor setting during the warmer months, requiring prolonged periods of standing and active engagement with guests. Candidates for this role should be adept at using digital tools such as computers and tablets to manage membership records and access controls. Additionally, the position demands clear verbal and written communication skills to handle member queries and ensure a smooth operational flow. Life Time values employee development and fosters a supportive work environment with opportunities for professional growth. The Pool Concierge position not only contributes to creating a safe and enjoyable atmosphere but also plays an integral role in upholding the company’s standards for excellent service and community well-being.
The role of Pool Concierge at Life Time plays a vital part in delivering superior customer service to members and guests accessing the outdoor pool facilities. This position is responsible for greeting all visitors with professionalism, maintaining accurate member account details, and possessing detailed knowledge of Life Time’s products and services to assist with inquiries effectively. The Pool Concierge helps create a friendly and safe environment, ensuring that every member and guest has a positive and inviting experience by assisting with access validation, managing guest admissions, and coordinating pool-related needs such as towel distribution and wristband issuance for junior members. This position offers an excellent opportunity for individuals passionate about hospitality and wellness to join a reputable organization committed to community health and safety. Beyond customer interaction, the Pool Concierge contributes to maintaining pool deck cleanliness and organization, enhancing the overall member experience during their outdoor activities.
Employment at Life Time as a Pool Concierge typically involves working in an outdoor setting during the warmer months, requiring prolonged periods of standing and active engagement with guests. Candidates for this role should be adept at using digital tools such as computers and tablets to manage membership records and access controls. Additionally, the position demands clear verbal and written communication skills to handle member queries and ensure a smooth operational flow. Life Time values employee development and fosters a supportive work environment with opportunities for professional growth. The Pool Concierge position not only contributes to creating a safe and enjoyable atmosphere but also plays an integral role in upholding the company’s standards for excellent service and community well-being.
Job Requirements
- High school graduate or equivalent
- CPR and first aid certified
- Minimum of 6 months customer service experience
- Ability to stand for minimum of 4 hours at a time
- Excellent verbal and written communication skills
- Ability to proficiently use a computer and tablet
- Ability to work outside in the summer months for a minimum of 4 hours at a time
Job Qualifications
- High school graduate or equivalent
- CPR and first aid certified
- Minimum of 6 months customer service experience
- Excellent verbal and written communication skills
- Ability to proficiently use a computer and tablet
- Ability to work outside in the summer months for a minimum of 4 hours at a time
- Preferred minimum of 6 months reception experience
- Lifeguard certifications within 60 days of hire
Job Duties
- Greets and admits members and guests into the outdoor pool and validates member and guest access to pool through pool memberships and guest passports
- Completes various pool deck duties such as providing wristbands for junior members and guests, handing out towels, and basic upkeep of space around you
- Provides professional greeting and account maintenance for members and guests
- Proactively meets the needs of members and accurately answers questions about Life Time products and services
- Maintains cleanliness and organization of pool deck areas
- Assists with the coordination of guest access and membership validation
- Uses computer and tablet systems to manage access and member information
Job Location
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