You're Viewing 1 Of 95,000+ Jobs On OysterLink
New hospitality jobs added daily. Browse by role, pay, or location.
Job Overview
Employment Type
Full-time
Part-time
Work Schedule
Flexible
Weekend Shifts
Night Shifts
Benefits
competitive pay
fun work environment
Exciting performance-based rewards
flexible scheduling
Professional growth opportunities
Positive team culture
Equal opportunity employer
Job Description
Stratton Amenities is a reputable and dynamic hospitality service provider specializing in managing and enhancing community amenities with a focus on delivering exceptional experiences for residents and guests. Based in the Los Angeles area, Stratton Amenities has built a strong reputation for fostering safe, clean, and welcoming environments in upscale residential communities. Their commitment to excellence is reflected in their attention to detail, professional service standards, and dedication to maintaining high-quality amenities that contribute to residents' quality of life.
Stratton Amenities operates with a firm belief in diversity and inclusion, understanding that a culture of service thrives when it emb... Show More
Stratton Amenities operates with a firm belief in diversity and inclusion, understanding that a culture of service thrives when it emb... Show More
Job Requirements
- Must have at least two years of hospitality experience
- Must have excellent verbal communication skills
- Must be able to receive and follow detailed instructions, as well as give them and ensure detailed instructions are followed
- Required to work outdoors in temperatures exceeding 90 degrees F
- Required to stand and/or be in continuous motion for extended periods of time
- Must have physical endurance
- Must take pride and ownership in the position and property
- Ability to listen and react quickly to residents’ and guests’ requests in a genuine manner
- Must possess amazing interpersonal skills and exceptional guest service abilities
- Must be organized, proactive, productive and self-motivated showing a positive attitude
- Must maintain a neat and professionally well-groomed appearance
- Must think clearly, quickly and efficiently and make concise decisions even under pressure
- Must have dependable transportation
- Must be able to lift or move objects up to 50 pounds
- Must be able to work flexible schedules including nights, weekends and holidays
Job Qualifications
- High school diploma or equivalent
- Additional coursework or training in hospitality or customer service preferred
- Three years experience in guest services, hospitality or customer service
- Three years experience in a luxury, busy retail environment
- Excellent verbal communication skills
- Excellent problem-solving skills
- Amazing interpersonal skills and exceptional guest service abilities
- Organized, proactive, productive and self-motivated with a positive attitude
- Ability to think clearly, quickly and efficiently and make concise decisions even under pressure
Job Duties
- Checks in, greets and directs residents and guests with a welcoming and pleasant attitude
- Exceed residents' and guests' expectations by providing anticipatory service and ensuring smooth accommodation
- Responsible for access and control of the pool and amenity deck
- Enforces pool rules, policies and restrictions as directed by the property
- Escort people if necessary
- Monitor access throughout the shift and ensures authorized resident and guest use only
- Cautions residents or guests behaving in an unsafe manner
- Manage crowd control
- Completes opening, running, and closing checklists
- Properly straighten patio furniture and place any left items in list and found
- Cleans and maintains pool and pool deck throughout the shift. Pool area must be kept debris and litter free
- Completes an hourly DAR
- Completes and submits an incident report to address any issue or situation where a resident or guest was removed for safety or behavior reasons
- Ability to maintain confidentiality
- Walk the premises to ensure the highest standards are being met
- Perform all other duties as assigned
- Must be able to work flexible schedules including nights, weekends and holidays
Job Criteria
Experience
Expert Level (7+ years)
Job Location
Don't Stop At One Job - There's More
Create a free profile
We'll match you with best jobs
Get job offers faster
Search For More Opportunities:
More Jobs Like This: