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Job Overview
Employment Type
Full-time
Part-time
Compensation
Hourly
Exact $22.00
Work Schedule
Flexible
Weekend Shifts
Night Shifts
Benefits
competitive pay
Performance-based rewards
fun work environment
flexible schedules
Career development opportunities
Equal opportunity employer
Positive work environment
Job Description
Stratton Amenities is a renowned hospitality and service company based in the Los Angeles area, specializing in creating exceptional guest and resident experiences within community environments. We are committed to fostering a welcoming and safe atmosphere through our dedicated and professional staff. As an established provider of luxury amenities, Stratton Amenities takes pride in its emphasis on diversity, inclusion, and a genuine culture of service. Our team members are selected for their passion, professionalism, and commitment to excellence, making us one of the preferred employers in the hospitality sector in Southern California.
We are currently seeking energetic, friendly, and professiona... Show More
We are currently seeking energetic, friendly, and professiona... Show More
Job Requirements
- High school diploma or equivalent
- minimum two years of hospitality experience
- excellent verbal communication skills
- excellent problem-solving skills
- ability to receive, follow, and give detailed instructions
- ability to work outdoors in temperatures exceeding 90 degrees Fahrenheit
- able to stand or be in continuous motion for extended periods
- physically able to lift or move objects up to 50 pounds
- dependable transportation
- ability to listen and react quickly to residents' and guests' requests
- maintain a neat and professionally well-groomed appearance
- ability to make concise decisions under pressure
- available to work flexible schedules including nights, weekends and holidays
Job Qualifications
- High school diploma or equivalent
- additional coursework or training in hospitality or customer service preferred
- at least two years of hospitality experience
- excellent verbal communication skills
- excellent problem-solving skills
- ability to follow and give detailed instructions
- ability to listen and react quickly to resident and guest requests
- amazing interpersonal skills and exceptional guest service abilities
- organized, proactive, productive and self-motivated
- positive attitude
- neat and professionally well-groomed appearance
- ability to think clearly, quickly and efficiently and make concise decisions under pressure
Job Duties
- Checks in, greets and directs residents and guests with a welcoming and pleasant attitude
- exceed residents' and guests' expectations by providing anticipatory service and ensuring smooth accommodation
- responsible for access and control of the pool and amenity deck
- enforces pool rules, policies and restrictions as directed by the property
- escort people if necessary
- monitor access throughout the shift and ensures authorized resident and guest use only
- cautions residents or guests behaving in an unsafe manner
- manage crowd control
- completes opening, running, and closing checklists
- properly straighten patio furniture and place any left items in list and found
- cleans and maintains pool and pool deck throughout the shift
- pool area must be kept debris and litter free
- completes an hourly DAR
- completes and submits an incident report to address any issue or situation where a resident or guest was removed for safety or behavior reasons
- ability to maintain confidentiality
- walk the premises to ensure the highest standards are being met
- perform all other duties as assigned
- must be able to work flexible schedules including nights, weekends and holidays
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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