Pool Club Server Assistant

Job Overview

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Compensation

Hourly
Exact $8.00
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Benefits

Health Insurance
Dental Insurance
Paid Time Off
Employee Discounts
Retirement Plan
Training and Development
flexible schedule

Job Description

The hiring establishment is a prestigious resort setting that offers a vibrant poolside dining experience, integrating exceptional service with an inviting outdoor atmosphere. Recognized for its commitment to quality and guest satisfaction, this resort blends luxurious amenities with top-tier food and beverage services to create memorable experiences for all its guests. The establishment prides itself on maintaining a clean, organized, and professional environment, ensuring that every aspect of the guest interaction exceeds expectations. Nestled in a dynamic outdoor setting, team members are expected to work seamlessly in an ever-changing environment influenced by factors such as weather and guest flow.

This particular role is that of a Server Assistant, a crucial position designed to support the flow of poolside service by ensuring service stations remain well-stocked, clean, and organized, and by assisting in the prompt and accurate delivery of food orders. The Server Assistant works closely with Servers, Bartenders, Culinary teams, and Pool Operations to maintain smooth service and uphold the resort’s high service standards. This is an ideal entry-level opportunity for individuals seeking to gain valuable experience in the food and beverage industry, particularly those interested in progressing into roles such as Server or Bartender. The environment demands a strong sense of urgency, excellent communication skills, and a professional demeanor, especially given the outdoor working conditions that may include exposure to heat, humidity, sun, and rain.

The responsibilities encompass a variety of tasks that support food running—delivering orders from the kitchen to poolside locations with accuracy and proper etiquette—as well as table maintenance duties, including bussing, clearing, and resetting tables, loungers, and cabanas. Additionally, the role involves maintaining the readiness of service areas by replenishing supplies and managing station organization. Safety awareness and adaptability to outdoor operations are key, ensuring both guest and team safety around the pool area. Side work related to cleaning, spill management, and routine station duties is also an important aspect of the position.

Candidates who thrive in fast-paced, physically active roles with attention to detail and a proactive approach will find this position rewarding. The Server Assistant is not only integral to daily service excellence but also positioned as a developmental role leading to career advancement within the resort’s food and beverage team. Employment is typically full-time or part-time with competitive hourly wages, reflecting the valuable contribution of the role to the overall guest experience.

Job Requirements

  • High school diploma or equivalent preferred
  • six months of prior experience as a server assistant, food runner, busser, or similar support role preferred
  • resort or outdoor service experience a plus
  • must obtain and maintain any required licenses or certifications as applicable
  • CPR and or first aid certification preferred
  • lifting 50 lbs maximum with frequent lifting and carrying of objects weighing up to 25 lbs
  • requires walking or standing to a significant degree, as well as reaching, handling, feeling, talking, hearing, and seeing

Job Qualifications

  • Basic knowledge of food and beverage service standards and guest relations
  • working knowledge of menu items, cocktails, and poolside offerings
  • ability to communicate clearly in English to explain menu items and record orders
  • ability to multitask and remain organized in a fast-paced outdoor environment
  • ability to transport trays weighing up to 40 lbs through poolside service areas
  • ability to maintain professionalism while working in outdoor conditions

Job Duties

  • Assist with delivering food from the kitchen or service stations to poolside tables, cabanas, and loungers
  • verify order accuracy, presentation, and completeness before delivering items to guests
  • deliver food promptly and safely using proper service etiquette
  • communicate clearly with servers, bartenders, and culinary teams regarding timing, refires, and special requests
  • support proper service pacing by coordinating food delivery with servers
  • clear used bento boxes, glassware, and service items promptly from poolside tables, loungers, and cabanas
  • pre-bus tables when needed to maintain guest comfort and service flow
  • reset tables, loungers, and cabana service areas quickly and accurately according to service standards
  • transport soiled dishes, glassware, and utensils safely to designated dishwashing areas
  • maintain cleanliness and organization of poolside service areas, server alleys, and support stations
  • stock and replenish service supplies including napkins, condiments, utensils, trays, and service ware
  • refill ice bins, water stations, and designated support items as assigned
  • assist servers and bartenders with service needs to support uninterrupted service
  • work efficiently in outdoor conditions including heat, sun exposure, humidity, wet surfaces, and rain
  • maintain awareness of pool traffic and guest movement to ensure safe service
  • adapt to fluctuating guest volume and changing service flow throughout the day
  • support a clean, safe, and organized pool environment for guests and team members
  • perform assigned opening, running, and closing side work related to bussing and food running
  • complete general cleaning tasks using approved cleaning products to meet health and safety standards
  • respond promptly to spills or unexpected service needs
  • attend required meetings and trainings
  • perform additional duties as assigned to support overall pool and food and beverage operations

Job Criteria

Experience

Entry Level (1-2 years)


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