Pool Club Server Assistant

Job Overview

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Employment Type

Full-time
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Compensation

Hourly
Exact $8.00
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Work Schedule

Day Shifts

Job Description

The hiring establishment is a vibrant resort known for its exceptional poolside dining experiences, offering guests a unique combination of relaxation and gourmet service in an outdoor setting. This resort is committed to providing impeccable hospitality and ensuring every guest enjoys a memorable and seamless visit from start to finish. Situated in a dynamic and often bustling environment, the resort focuses on maintaining high service standards while embracing the challenges and beauty of an outdoor service atmosphere. The company prides itself on a professional work culture that places a strong emphasis on teamwork, safety, and guest satisfaction. This position is ideal for individuals seeking to build their hospitality careers in a lively, customer-focused environment where attention to detail and professionalism are demanded and rewarded.

The role of Server Assistant is both foundational and developmental, offering a critical support function to the full server and bartender teams in ensuring smooth, efficient, and courteous poolside service. The Server Assistant is integral in managing service flow by maintaining clean and organized service stations and promptly assisting with food running, table bussing, and resetting duties. Candidates entering this role are expected to navigate the outdoor conditions comfortably, including working under sun exposure, heat, humidity, and occasional rain, while maintaining a high standard of service and guest interaction. This position is tailored for entry-level professionals or individuals with minimal restaurant experience who are eager to grow within the hospitality industry and advance to more senior roles such as Server or Bartender. The establishment offers an engaging, fast-paced work environment that supports career development through hands-on learning, teamwork, and ongoing training.

Responsibilities include delivering food orders accurately and efficiently to poolside tables, cabanas, and loungers, ensuring orders are verified and presented correctly. The Server Assistant also manages clearing and resetting tables promptly to maintain an inviting atmosphere and uninterrupted guest enjoyment. Attention to maintaining cleanliness and stock levels at service stations is essential to prevent delays and support service continuity. The role requires adaptability to fluctuating guest volumes and demands a vigilant awareness of safety protocols around the pool area to safeguard guests and team members alike. This position stresses the importance of professionalism, proper communication, and cooperation with servers, bartenders, culinary staff, and pool operations teams, ensuring a harmonious and efficient service ecosystem. Regular involvement in side work and cleaning duties helps maintain the resort's health and safety standards, and participation in meetings and training sessions fosters ongoing professional growth. Overall, this role contributes significantly to the high-quality service environment the resort is known for, playing a pivotal part in delivering an exceptional guest experience through teamwork, efficiency, and dedication.

Job Requirements

  • High school diploma or equivalent preferred
  • six (6) months of prior experience as a Server Assistant, Food Runner, Busser, or similar support role preferred
  • resort or outdoor service experience a plus
  • must obtain and maintain any required licenses or certifications as applicable
  • CPR and/or First Aid certification preferred
  • lifting 50 lbs. maximum with frequent lifting and carrying of objects weighing up to 25 lbs.
  • it requires walking or standing to a significant degree, as well as reaching, handling, feeling, talking, hearing, and seeing

Job Qualifications

  • Basic knowledge of food and beverage service standards and guest relations
  • working knowledge of menu items, cocktails, and poolside offerings
  • ability to communicate clearly in English to explain menu items and record orders
  • ability to multitask and remain organized in a fast-paced outdoor environment
  • ability to transport trays weighing up to 40 lbs. through poolside service areas
  • ability to maintain professionalism while working in outdoor conditions

Job Duties

  • Assist with delivering food from the kitchen or service stations to poolside tables, cabanas, and loungers
  • verify order accuracy, presentation, and completeness before delivering items to guests
  • deliver food promptly and safely using proper service etiquette
  • communicate clearly with Servers, Bartenders, and Culinary teams regarding timing, refires, and special requests
  • support proper service pacing by coordinating food delivery with Servers
  • clear used bento boxes, glassware, and service items promptly from poolside tables, loungers, and cabanas
  • pre-bus tables when needed to maintain guest comfort and service flow

Job Criteria

Experience

Entry Level (1-2 years)


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