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Job Overview
Employment Type
Full-time
Compensation
Hourly
Exact $10.00
Work Schedule
Flexible
Day Shifts
Weekend Shifts
Night Shifts
Benefits
401K after 90 days
Medical
Dental
Vision
Employee assistance program
Flexible spending account
Paid Time Off
Hilton Honors Team Member Discounts
Northwood Hospitality Discounts
Job Description
Conrad Nashville is a premier luxury hotel situated in the heart of one of America’s most vibrant and culturally rich cities, Nashville, Tennessee. Known for its exquisite accommodations and dedication to exceptional guest service, Conrad Nashville stands out as an emblem of world-class hospitality. As part of the Hilton portfolio, Conrad Nashville brings together refined elegance with modern sophistication, providing discerning travelers and guests an unparalleled experience. The property boasts luxurious rooms and suites, fine dining options, and a commitment to excellence with a focus on guest satisfaction and employee well-being. Nashville itself offers a unique blend of music, arts,... Show More
Job Requirements
- Flexible schedule is necessary which includes but not limited to days, nights, weekends, and holidays
- Position requires regular, reliable attendance
- Must be able to stand for long periods of time
- Must be able to maneuver between stations and areas efficiently and easily
- Must be able to lift up to 40 lbs
- Requires manual dexterity
- Most work tasks are performed indoors, temperature can be very hot with or without control of environmental systems
- Ability to comprehend and follow instructions from supervisor
Job Qualifications
- 3+ years of experience in a hotel, restaurant, or catering facility of similar caliber preferred
- Strong knowledge of standard drink recipes, use of bar equipment and mixology
- Experience in fast paced, high volume atmosphere
- Good organizational and communication skills
- Excellent customer service skills
- Ability to read, write & speak fluent English
- Good team spirit
- At least 18 years of age
- Must have ServSafe and TABC license
Job Duties
- Maintain complete knowledge of all menu items, liquor brands, beers and non-alcoholic selections available in the assigned outlet
- Anticipate the guests’ needs and respond appropriately with a sense of urgency
- Mix and serve drinks following standard recipes and is trained in Mixology
- Provide food and beverage service to all guests while seated at the bar
- Review identification of customers to verify they are of legal drinking age
- Process customer payments utilizing the company POS
- Rotate to other Food & Beverage outlets/venues, as necessary
- Peel, slice, and pit fruit safely for garnishing drinks
- Maintain the cleanliness and aesthetic of the bar
- Provide bar back direction and coaching to ensure proper operation of the bar and assist them when necessary
- Maintain cleanliness of all equipment, tools, and supplies
- Stock the bar counter with supplies
- Check product and ensure that it is correct
- Maintain first in first out (FIFO) for all perishable beverage and non-beverage products
- Communicate with managers and co-workers in order to fulfill and address any issues or needs requested by guests
- Maintain a level of professionalism that will make guests want to return to the restaurant
- Maintain complete knowledge of designated glassware, ingredients, preparation method and garnishes for each drink
- Maintain complete knowledge of, and strictly abide by state liquor regulations
- Complete opening side duties which includes: check quality and amount of all bar stock and supplies through checklist, set up bottles in display cabinet and speed rail, check condition and cleanliness of shaker and other tools, check temperature of refrigeration units and glass wash machine
- Ensure that all drink orders from servers are accurately rung into the POS system before giving drinks to them
- Ensure maximum usage of all supplies to attain budgeted beverage cost and to prevent waste
- Ensure all Conrad Nashville core values as well as property and department standards are implemented and applied
- Obtain and maintain position-specific licensing
- All other duties as assigned such as sanitation and upholding health requirement and regulations
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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