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Job Overview
Employment Type
Part-time
Hourly
Work Schedule
Flexible
Benefits
Health Insurance
Paid Time Off
flexible schedule
Employee Discounts
Training and Development
Tips
Retirement Plan
Job Description
The hiring establishment is a vibrant hospitality venue that features a poolside bar experience, catering to patrons who are looking to enjoy food and drink in a relaxed outdoor environment. This establishment is typically part of a larger hotel, resort, or recreational facility that aims to provide exceptional customer service and maintain high safety and quality standards. The business is known for its commitment to creating an inviting atmosphere where guests can unwind by the pool while enjoying a variety of beverages and appetizers. Staff members are expected to uphold the values of professionalism, respect, and compliance with all state... Show More
Job Requirements
- Three to six months related experience
- Alcohol Awareness Certification that complies with state regulations
- Ability to read, write, and speak English
- Ability to identify and resolve problems in a timely manner
- Ability to develop alternative solutions when dealing with emotional topics
- Ability to manage difficult or emotional customer situations including prompt response to service needs
- Ability to maintain professionalism and treat others with respect regardless of status or position
- Knowledge of and ability to appropriately interpret and follow policies and procedures
- Knowledge of and ability to adhere to safety and security procedures, report unsafe conditions, and use equipment and materials properly
- Ability to present and express ideas and information clearly and concisely both orally and in writing
- Ability to meet work schedule demands including occasional work outside regular hours
- Flexibility to work varied schedules based on business needs
Job Qualifications
- Three to six months related experience
- Alcohol Awareness Certification according to state regulations
- Ability to read, write, and speak English
- Knowledge of policies and procedures
- Ability to adhere to safety and security procedures
- Ability to present and express ideas clearly and concisely
- Ability to manage difficult or emotional customer situations
- Ability to maintain professionalism and treat others with respect
- Ability to meet work schedule demands
Job Duties
- Checks identification of customers to verify age requirements for purchase of alcohol
- Presents menu, answers questions and takes food and beverage orders from guests and/or serving staff
- Prepares drink orders including wine, liquor, and beer
- Prepare appetizers and food items according to recipes and standards
- Monitors seating in lounge/bar area ensuring all guests are served
- Computes bill and accepts payment
- tracks and balances sales receipts
- Attempts to limit problems and liability related to customers' excessive drinking by taking steps such as discontinuing alcohol service and notifying management of potential problem(s)
- Clean bars, work areas, and tables, as well as glasses, utensils, and bar equipment
- Maintains kitchen and lounge station by keeping area tidy
- clean and stock kitchen and bar at the end of each shift
- Plan, organize, and control the operations of the lounge/bar area
- Slice and pit fruit for garnishing drinks
- Arrange bottles and glasses to make attractive displays
- Create drink recipes
- Inventories liquor, food, supplies and equipment weekly
- Order or requisition supplies as needed
- Ensures all temp logs and waste logs are maintained daily
- Receives, dates, and examines foodstuffs and supplies to ensure quality and quantity meet established standards and specifications
- Ensures tips are reported properly for tax processing
- Other duties as assigned
Job Criteria
Experience
Entry Level (1-2 years)
Job Location
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