Pool Bar Manager - Loews Hotels Universal Orlando

Loews Hotels at Universal Orlando is a renowned hospitality establishment recognized for its exceptional service and innovative approach to guest satisfaction. Situated within the highly frequented Universal Orlando Resort, this hotel group is celebrated for delivering an immersive and luxurious experience to both leisure and business travelers. Loews Hotels has garnered accolades such as being named one of Central Florida's Top Workplaces and one of America's Best-in-State Employers by Forbes. This recognition underscores the company's commitment to fostering an inclusive, engaging, and dynamic work environment that values every team member. The company prides itself on a culture known as the "power of we," which emphasizes collaboration, respect, and mutual support among its staff. Employees enjoy a unique workplace where authenticity is encouraged, and individuality is celebrated. Benefits such as free theme park access and complimentary meals during shifts complement the company's dedication to employee well-being and satisfaction.

The position available is a pivotal role within the Food and Beverage Department, designed to support the Director of Food and Beverage in managing the daily activities of the outlets at Loews Hotels. This role involves a comprehensive range of responsibilities including the planning, organizing, directing, and coordinating of all restaurant and dining operations to ensure optimal performance and guest satisfaction. The Assistant Food and Beverage Director is instrumental in maintaining high standards of service by overseeing staffing, training, and scheduling efforts. The role demands close attention to operational details to deliver an upscale dining experience that aligns with both guest expectations and the hotel’s rigorous quality standards. The individual in this role will be responsible for cost-efficient management of resources including labor and inventory, ensuring all activities within the outlets support the financial and service objectives of the company. Effective leadership is a core requirement as the Assistant Director represents the Director of Food and Beverage in their absence, necessitating strong decision-making skills and an ability to maintain smooth operations under varying conditions.

Additionally, this position promotes strong guest interactions, encouraging team members to engage with guests personally to foster a welcoming and friendly environment. The role also requires collaboration with kitchen management to coordinate on reservations, special events, and VIP visits, ensuring that services are seamless and exceptional. Through ongoing coaching, training, and performance evaluation of staff, the Assistant Director ensures the continuous improvement of team capabilities and service excellence. This role is suited for a hospitality professional who thrives in a fast-paced, guest-focused setting and desires to play a critical part in upholding the prestigious reputation of Loews Hotels at Universal Orlando.