
Job Overview
Employment Type
Full-time
Compensation
Hourly
Exact $18.00
Work Schedule
Rotating Shifts
Weekend Shifts
Job Description
HHM Hotels is a renowned hospitality management company known for operating a diverse portfolio of hotels, resorts, and luxury properties across various locations. Dedicated to providing exceptional guest experiences, HHM Hotels prides itself on its core values which include people-centric service, heartful hospitality, and maintaining high standards of excellence and sustainability. The company emphasizes nurturing a work environment that encourages agility and ownership among its staff, ensuring every guest interaction reflects their commitment to quality and warmth.
The Pool Attendant position at HHM Hotels is a vital role designed to ensure guests enjoy a clean, safe, and welcoming pool environment. This role involves not only maintaining the physical cleanliness and safety of the pool area but also enhancing the overall guest experience through attentive service and friendly interactions. The position typically requires standing for extended periods and performing manual tasks such as lifting and moving furniture and equipment. Working in this role means being part of a team that upholds HHM's EarthView sustainability program, which focuses on environmentally conscious practices.
As a Pool Attendant, you will be responsible for a wide array of tasks including greeting guests, handling pool-related requests, managing towel inventory, and ensuring the pool area adheres to established safety and cleanliness standards. The role demands a balance of physical stamina, attention to detail, and a positive, guest-focused attitude. It is essential to practice safe work habits, comply with regulatory standards such as OSHA and MSDS, and occasionally work varied schedules including weekends, holidays, and alternate shifts. This position provides an excellent opportunity to work in the vibrant hospitality industry within a supportive, service-oriented company such as HHM Hotels.
The Pool Attendant position at HHM Hotels is a vital role designed to ensure guests enjoy a clean, safe, and welcoming pool environment. This role involves not only maintaining the physical cleanliness and safety of the pool area but also enhancing the overall guest experience through attentive service and friendly interactions. The position typically requires standing for extended periods and performing manual tasks such as lifting and moving furniture and equipment. Working in this role means being part of a team that upholds HHM's EarthView sustainability program, which focuses on environmentally conscious practices.
As a Pool Attendant, you will be responsible for a wide array of tasks including greeting guests, handling pool-related requests, managing towel inventory, and ensuring the pool area adheres to established safety and cleanliness standards. The role demands a balance of physical stamina, attention to detail, and a positive, guest-focused attitude. It is essential to practice safe work habits, comply with regulatory standards such as OSHA and MSDS, and occasionally work varied schedules including weekends, holidays, and alternate shifts. This position provides an excellent opportunity to work in the vibrant hospitality industry within a supportive, service-oriented company such as HHM Hotels.
Job Requirements
- High school diploma
- Prior related experience preferred
- Ability to stand for extended periods
- Ability to lift up to 50 pounds
- Willingness to work weekends, holidays and alternate shifts
- Physical ability to perform duties including bending, reaching, kneeling, stooping, crawling and climbing
Job Qualifications
- High school diploma or equivalent
- Prior experience in hospitality or related field preferred
- Ability to communicate effectively with guests
- Basic knowledge of cleaning and sanitization practices
- Understanding of safety and regulatory standards
- Strong interpersonal skills and guest service orientation
- Ability to work varied shifts including weekends and holidays
Job Duties
- Greet guests and attend to their pool-related needs including towel distribution and cabana rentals
- Maintain cleanliness and sanitization of the pool area and equipment
- Collect and replenish pool towels and monitor inventory
- Track pool towels assigned and returned by updating daily logs
- Focus on guest satisfaction scores and contribute to increasing departmental and overall guest satisfaction
- Follow sustainability guidelines and practices under HHM's EarthView program
- Practice safe work habits and comply with MSDS and OSHA standards
- Perform other duties as requested by management
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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