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Pool & Beach Service Attendant (On-Call)

Job Overview

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Employment Type

Part-time
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Compensation

Hourly
Exact $20.50
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Work Schedule

On-call
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Benefits

401K contribution
Friends and family accommodation
complimentary onsite parking
Complimentary Meals

Job Description

Four Seasons Hotels and Resorts is a world-renowned luxury hospitality company known for its commitment to exceptional guest experiences and high standards of service. Globally recognized as an industry leader, Four Seasons prides itself on not only luxury accommodations and amenities but also on fostering a company culture centered on respect, excellence, and genuine care for both guests and employees. The Four Seasons brand is synonymous with quality and attention to detail, creating unforgettable moments for guests in some of the most picturesque locations around the world.

The Four Seasons Resort O'ahu at Ko Olina exemplifies this commitment by offering a unique blend of classic Hawaiian style and world-class luxury on the island's stunning western coast. Located in Kapolei, Hawaii, this resort provides guests with breathtaking ocean views, pristine beaches, lively pools, and a host of recreational activities such as outrigger canoeing, golf at Ko Olina Golf Club, and rejuvenating treatments at the Naupaka Spa & Wellness Centre. The resort caters to families, couples, and individual travelers seeking a memorable and refined vacation experience in an idyllic tropical setting.

This particular opportunity is for an On-Call Pool & Beach Service Attendant role at the Four Seasons Resort O'ahu, a part-time position offering $20.50 per hour. The successful candidate will be an integral part of the resort's hospitality team, delivering impeccable service to guests at the resort's pool and beach areas. The role demands a passion for excellence and embracing the spirit of aloha, ensuring that every guest feels welcomed and cared for. As a Pool & Beach Service Attendant, the individual will be responsible for providing food and beverage service, towel distribution, seating assistance, and responding promptly and courteously to guest inquiries and requests.

This position reports directly to the Director of Pool & Beach, highlighting its importance in maintaining the highest standard of guest satisfaction and safety in one of the resort's most visible and popular areas. As a member of the team, the attendant must uphold Four Seasons' rigorous standards of work conduct and collaborate harmoniously with colleagues and supervisors alike. The resort's inclusive and respectful work culture fosters continual learning and a rewarding employee experience.

Working at Four Seasons Resort O'ahu at Ko Olina offers an excellent opportunity to gain experience within a prestigious international hospitality brand. The surroundings are not only aesthetically stunning but also culturally enriching, with a strong emphasis on genuine service and aloha spirit. This role is ideal for candidates who have a foundational knowledge of food and beverage service and seek to develop their skills further within a high-end resort environment.

Additional perks include 401k contributions after the first 30 days, friends and family accommodation privileges across all Four Seasons properties, complimentary meals while on duty, and free onsite parking. The hospitality industry typically demands flexibility, and this on-call role requires the ability to work various schedules, including weekends and holidays, to meet the needs of the business. Joining Four Seasons Resort O'ahu at Ko Olina means becoming part of a team dedicated to crafting lasting memories for guests while advancing one's career in world-class hospitality.

Job Requirements

  • High school education or equivalent experience
  • Three months to one year of employment experience in a related position
  • Basic food and beverage service knowledge and skills
  • Ability to read and speak English
  • Legal work authorization in United States

Job Qualifications

  • High school education or equivalent experience
  • Basic food and beverage service knowledge and skills
  • Ability to read and speak English
  • Experience of three months to one full year in a related position with Four Seasons or other organizations

Job Duties

  • Respond to and provide guests with food and beverage, water, and amenity service, towels and assistance with seating arrangements at the pool and surrounding areas
  • Provide accurate information to guests in a courteous manner
  • Fulfill all reasonable guest requests or requirements with a sense of urgency and poise
  • Anticipate guest needs
  • Comply with Four Seasons’ Category One and Category Two Work Rules and Standards of Conduct as set forth in OhanaPact
  • Work harmoniously and professionally with co-workers, supervisors, and outside contacts

Job Criteria

Experience

No experience required


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