Job Overview

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Employment Type

Full-time
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Work Schedule

Standard Hours
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Benefits

Hotel Room Discounts
Gift shop discounts
Food and beverage discounts
Learning and development opportunities
recognition programs
wellness programs
supportive management

Job Description

St. Regis Hotels & Resorts is a prestigious luxury hotel brand that combines timeless charm with a spirit of innovation. As part of the Marriott International portfolio, St. Regis offers exceptional experiences across more than 50 luxury hotels and resorts worldwide. Founded by John Jacob Astor IV in the early 20th century in New York, St. Regis has maintained a reputation for impeccable, personalized service, blending classic refinement with modern sensibility. The brand's hallmark includes dedicated butlers and a highly attentive staff ensuring guests receive a memorable and exceptional stay. Located at 9703 Collins Ave, Bal Harbour, Florida, the St. Regis property continues this legacy by delivering superior food and beverage services within its elegant setting.

This full-time, non-management Food and Beverage team member role is integral to the guest experience at St. Regis Bal Harbour. The position offers a dynamic and rewarding environment for individuals passionate about hospitality, particularly in the food and beverage sector. Whether you are beginning your career in the hotel industry or bring prior experience, this opportunity enables you to develop your talents and contribute to a diverse and international team. As part of the Food and Beverage team, you will directly influence guest satisfaction through attentive service, menu knowledge, and creating a welcoming atmosphere.

You will play a critical role in welcoming guests, presenting the menu, offering recommendations, and ensuring every dining experience is pleasant and memorable. Your daily duties will include greeting guests, serving food and beverages promptly and professionally, using the MICROS system to manage transactions accurately, and maintaining a clean and organized dining area. The role requires physical stamina, including the ability to lift items weighing up to 25 pounds, and the capacity to stand, sit, or walk for prolonged periods while maintaining a neat professional appearance. The company supports career growth through ongoing training and skill development, offering a positive and team-oriented work environment.

St. Regis embraces diversity, inclusivity, and equal opportunity employment, valuing the unique skills and backgrounds of all employees. Employees enjoy not only competitive benefits but also discounts on hotel rooms, gift shop items, food and beverages, wellness programs, and recognition initiatives. Working here means becoming part of an international family that supports and encourages you to thrive professionally and personally while delivering world-class service to guests from around the globe.

In summary, this full-time Food and Beverage team member position at St. Regis Bal Harbour is perfect for those who take pride in exceptional customer service and strive to create delightful experiences. It combines the benefits of working with a globally renowned luxury hospitality brand with the personal and professional rewards of career development in a supportive environment.

Job Requirements

  • High school diploma or equivalent
  • at least one year of related work experience
  • ability to lift and move items up to 25 pounds
  • ability to stand, sit, or walk for extended periods
  • maintain a neat professional appearance in a clean uniform
  • willingness to undergo safety training and certification before starting the position

Job Qualifications

  • Excellent communication skills and team spirit
  • positive attitude and outgoing personality
  • prior service experience is a significant asset
  • high school diploma or equivalent
  • at least one year of related work experience
  • no supervisory experience required
  • no certification required

Job Duties

  • Welcome guests and provide prompt table service
  • serve food and beverages to guests with recommendations as needed
  • share menu knowledge to address guest questions and special requests
  • enter transactions into the MICROS system accurately and promptly
  • ensure guest satisfaction with each dish and drink
  • clear tables, perform closing duties, and restock utensils and supplies

Job Criteria

Experience

Entry Level (1-2 years)


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