Police Dispatcher

Texas Health Resources is a renowned healthcare system based in Texas, dedicated to delivering exceptional medical services with a commitment to compassion and innovation. As one of the largest faith-based, nonprofit health systems in the United States, Texas Health Resources operates numerous hospitals and outpatient facilities across the region, providing advanced healthcare services to diverse communities. The organization prides itself on fostering a supportive and family-oriented work environment, investing in employee development, and prioritizing patient safety and quality care. At Texas Health Dallas, located at 8200 Walnut Hill Lane, the focus is on combining state-of-the-art medical technology with compassionate care to ensure the well-being of every patient. The culture at Texas Health promotes teamwork, continuous learning, and excellence in all practices, making it a leading employer in the healthcare industry in Texas.

The role of Police Dispatcher at Texas Health Dallas plays a critical function within the security and safety team. This full-time position operates on rotating shifts, which includes nights, weekends, and holidays, ensuring 24/7 coverage for emergency and non-emergency services. The Police Dispatcher is responsible for receiving and prioritizing incoming calls related to police and security services, accurately dispatching appropriate units, and maintaining detailed records of all communications. This position requires a calm and composed demeanor to effectively respond to high-pressure and emergency scenarios while interacting tactfully with the public and team members. Candidates will benefit from paid training, a friendly, family-oriented work environment, and an opportunity to be part of a dedicated team that values clear communication, swift decision-making, and safeguarding the health system's properties and personnel.

Working as a Police Dispatcher at Texas Health Dallas involves constant use of telecommunications technology, including alarm systems and security video monitoring, to detect and respond to emergencies such as fires, illegal entries, or other security breaches. The dispatcher must maintain secure access to sensitive information and operate office equipment and databases efficiently. This role demands multitasking skills, sound judgment, proficiency in typing at least 40 words per minute, and the ability to remain composed under stress. Successful candidates must have a high school diploma or equivalent, relevant certifications such as the Texas Law Enforcement Telecommunication Systems Certification (TLETS), and pass a comprehensive background check, psychological exam, and drug screening. The position offers a competitive salary range from $20.38 to $33.00 per hour and an extensive benefits package including health, dental, and vision insurance, a 401(k) plan with matching contributions, paid time off, and professional development opportunities. Texas Health Dallas is committed to providing a supportive workplace that encourages career growth and work-life balance, making this an excellent opportunity for individuals looking to contribute to public safety within a respected healthcare facility.