Job Overview
Employment Type
Full-time
Work Schedule
Flexible
Benefits
Flexible work schedule
Paid Time Off
Medical insurance
Dental Insurance
Vision Insurance
Life insurance
401(k) retirement plan with company match
Free onsite health clinic
Team member Referral Bonus Program
Affordable meal options
Discounted dry cleaning services
Discounted bus pass
Free off-street parking
Free or discounted tickets to area attractions, festivals, and events
paid training and advancement opportunities
Team member appreciation events
Job Description
Potawatomi Casino Hotel is a premier entertainment and hospitality destination known for its vibrant gaming floor, luxurious accommodations, and exceptional guest services. Located in a bustling area, the casino hotel combines world-class poker events with an energetic atmosphere that appeals to both casual players and seasoned poker enthusiasts. As part of a well-established company, Potawatomi Casino Hotel prides itself on creating a safe, fun, and inclusive environment where guests can enjoy unforgettable gaming experiences alongside top-notch hospitality amenities. The organization has built a reputation for innovation, quality, and customer satisfaction, supported by a team of dedicated professionals committed to excellence in the gaming and hospitality industries.
The position of Poker Shift Manager at Potawatomi Casino Hotel is a unique leadership role within the casino’s dynamic poker room operations. This role is designed for an individual passionate about poker and adept at managing high-energy environments where precision, customer service, and swift decision-making are critical. As a Poker Shift Manager, you will be responsible not only for overseeing the smooth functioning of poker tables during your shifts but also for guiding and mentoring a team of dealers and support staff. The role requires flexibility, as shifts may vary to accommodate the casino’s schedule, and your commitment will be pivotal in maintaining the quality of gameplay and ensuring that the casino’s standards for integrity and security are upheld.
In addition to operational oversight, this managerial position encompasses responsibilities such as recruiting, training, scheduling, and conducting performance reviews for team members. You will be empowered to handle conflict resolution proactively and maintain open communication channels with the Poker Manager about any unusual or suspicious activities. A key aspect of the role is to ensure compliance with gaming laws, internal controls, company policies, and procedures.
With a focus on continuous improvement, the Poker Shift Manager will engage with accounting procedures related to the poker room and oversee administrative tasks that support daily operations. This role offers an excellent opportunity for experienced poker professionals seeking career growth in a supportive environment that values leadership and professional expertise. The compensation is competitive and based on experience, reflecting the level of responsibility and skill required. If you are driven to lead a team and enhance the poker experience for guests, Potawatomi Casino Hotel invites you to apply and join a team dedicated to excellence in gaming and hospitality.
The position of Poker Shift Manager at Potawatomi Casino Hotel is a unique leadership role within the casino’s dynamic poker room operations. This role is designed for an individual passionate about poker and adept at managing high-energy environments where precision, customer service, and swift decision-making are critical. As a Poker Shift Manager, you will be responsible not only for overseeing the smooth functioning of poker tables during your shifts but also for guiding and mentoring a team of dealers and support staff. The role requires flexibility, as shifts may vary to accommodate the casino’s schedule, and your commitment will be pivotal in maintaining the quality of gameplay and ensuring that the casino’s standards for integrity and security are upheld.
In addition to operational oversight, this managerial position encompasses responsibilities such as recruiting, training, scheduling, and conducting performance reviews for team members. You will be empowered to handle conflict resolution proactively and maintain open communication channels with the Poker Manager about any unusual or suspicious activities. A key aspect of the role is to ensure compliance with gaming laws, internal controls, company policies, and procedures.
With a focus on continuous improvement, the Poker Shift Manager will engage with accounting procedures related to the poker room and oversee administrative tasks that support daily operations. This role offers an excellent opportunity for experienced poker professionals seeking career growth in a supportive environment that values leadership and professional expertise. The compensation is competitive and based on experience, reflecting the level of responsibility and skill required. If you are driven to lead a team and enhance the poker experience for guests, Potawatomi Casino Hotel invites you to apply and join a team dedicated to excellence in gaming and hospitality.
Job Requirements
- A high school diploma or equivalent
- 3 years of related experience
- Previous poker experience
- 1 year of supervisory experience
Job Qualifications
- A high school diploma or equivalent
- Previous poker experience
- 1 year of supervisory experience
- Poker Tournament Director Association (TDA) certification is a plus
Job Duties
- Supervise team members including hiring, training, scheduling, performance reviews, and conflict resolution
- Oversee efficient poker table operations during assigned shifts
- Ensure proper game speed, limits, and staffing
- Report unusual or suspicious activity to the Poker Manager
- Investigate and resolve variances promptly
- Maintain accurate and timely records and reports
- Handle poker room accounting procedures and administrative tasks
- Stay informed on gaming laws and company policies
- Ensure full compliance with internal controls, policies, procedures, and regulations
- Perform other duties as assigned
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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