Poker Dealer School (Horseshoe Bossier)

Shreveport, LA, USA|Onsite

Job Overview

Employment Type

Full-time

Work Schedule

Rotating Shifts

Day Shifts

Weekend Shifts

Benefits

Health Insurance

Dental Insurance

Paid Time Off

Employee Discounts

Retirement Plan

Life insurance

Employee assistance program

Job Description

Caesars Entertainment is a globally recognized leader in the hospitality and gaming industry, synonymous with luxury, entertainment, and memorable experiences. With a storied history and a commitment to excellence, Caesars operates a diverse portfolio of resorts, casinos, and entertainment venues across several locations. These establishments are designed to provide guests with unparalleled service, world-class gaming options, and immersive experiences that cater to a variety of tastes and preferences. The company is committed not only to delivering extraordinary guest experiences but also to fostering a supportive and inclusive work environment for its employees. Caesars’ corporate culture emphasizes its Mission to 'Create the Extraordinary', its Vision to craft spectacular worlds that inspire and connect people, and its core Values of blazing the trail, winning together, and being all-in on service. These principles guide all Team Members in their day-to-day responsibilities and interactions, ensuring that every guest encounter is exceptional and memorable. The company also prioritizes corporate social responsibility through its People Planet Play framework, promoting economic development, wellbeing of team members and their families, and positive community engagement. This comprehensive approach supports a thriving and sustainable business ensuring long-term success for all stakeholders.

The Poker Dealer Trainee role at Caesars is an exciting opportunity for individuals passionate about gaming and customer service. This training position focuses on creating a vibrant and enjoyable entertainment atmosphere for all guests by dealing poker games with courtesy, professionalism, and accuracy. The role is central to maintaining a high-energy, welcoming environment on the casino floor, requiring a blend of interpersonal skills, game knowledge, and operational compliance. Trainees will be instructed in dealing poker and gain exposure to various other games and services offered at the property, equipping them with a solid foundation to advance within the gaming industry. The position demands strong money-handling skills, the ability to anticipate guest needs proactively, and the capacity to develop personal connections by remembering guests’ names and preferences. Caesars Entertainment values team players who contribute positively to the work culture by embracing teamwork and providing outstanding service. This role involves interacting with guests and casino personnel, ensuring adherence to gaming policies and regulatory requirements, and fostering a fun yet professional gaming experience. The Poker Dealer Trainee position requires flexibility in work schedules, including the ability to work any day and any shift and to perform physical tasks necessary to operate efficiently in a dynamic casino environment. Caesars Entertainment is committed to equal opportunity employment and reasonable accommodations, supporting diversity and inclusion for all team members. Working as a Poker Dealer Trainee offers an excellent pathway to grow within a reputable global organization known for excellence and innovation in hospitality and entertainment.

Job Requirements

High school diploma preferred
Must be able to obtain Non-Key LA Gaming License and Responsible Vendor Certification
Must possess strong money handling and documentation skills
Must be able to communicate effectively with all levels of the organization
Must be able to work any day of the week and any shift
Must be able to read, write, speak, and understand English
Must be able to bend, crouch, kneel, twist, and lift
Responds to visual and aural cues
Must present a well-groomed appearance
Must be able to acknowledge, greet, and converse in English with customers
Must be able to lift, pull, push or carry up to 25 pounds
Will be required to work varying schedules to reflect the business needs of the property
Must be able to work inside and continuously maneuver around pit area and throughout the hotel/casino property
Must tolerate areas containing secondhand smoke, high noise levels, bright lights, and dust
Must be able to get along with co-workers and work as a team

Job Qualifications

High school diploma preferred
Ability to obtain Non-Key LA Gaming License and Responsible Vendor Certification
Strong money handling and documentation skills
Effective communication skills across all levels of the organization
Ability to work any day of the week and any shift
Proficient in English, with the ability to read, write, speak and understand the language

Job Duties

Provide an upbeat personality for all interactions with guests and fellow employees
Be proactive in anticipating customer needs
Familiarize self with all guests to know names and personal facts
Handle money skills in providing chips for guests
Demonstrate knowledge of poker
Understand basic knowledge of other games and services offered at property
Comply with department policies and procedures including federal and regulatory laws and guidelines