Job Overview
Employment Type
Hourly
Compensation
Hourly
Range $16.98 - $1.00
Work Schedule
Flexible
Benefits
Flexible work schedule
Paid Time Off
Medical insurance
Dental Insurance
Vision Insurance
Life insurance
401(k) retirement plan
Free onsite health clinic
Shift premiums
Team Member Referral Bonus
Affordable meals
free uniforms
Discounted bus pass
Free parking
Free or discounted event tickets
Paid training
Advancement opportunities
Team member appreciation events
Job Description
Potawatomi Casino Hotel is a premier gaming and entertainment destination known for its vibrant atmosphere and commitment to exceptional guest experiences. As a well-established casino hotel, Potawatomi combines gaming excitement with hospitality excellence. The property boasts a variety of gaming options, luxurious accommodations, and a range of amenities designed to engage and satisfy visitors from diverse backgrounds. The organization values teamwork, customer service, and operational excellence, providing an exciting workplace for individuals looking to build a career in the hospitality and gaming sectors.
The role of Poker Chip Runner at Potawatomi Casino Hotel is a dynamic position integral to the smooth operation of poker games. Starting at $16.98 per hour plus tips, this job requires a flexible schedule as shifts vary to cover peak gaming periods. The Poker Chip Runner operates in the heart of the gaming floor, ensuring that poker players receive chips promptly and accurately to keep games flowing without interruption. Attention to detail, speed, and a strong guest-service orientation are essential as the role involves direct interaction with players and the gaming team.
Poker Chip Runners at Potawatomi are responsible for maintaining a professional and courteous environment, making the gaming experience enjoyable for guests. Their duties include promptly responding to chip requests, notifying the Poker Floorperson about open seats, reporting any disputes to management, and assisting poker management with table fills. Additionally, they provide vital communication by sharing player information with shift supervisors and directing guests to the appropriate personnel when necessary. This position also involves strict adherence to departmental policies, procedures, and gaming regulations.
Joining the Potawatomi Casino Hotel team as a Poker Chip Runner means embracing a fast-paced, detail-oriented role within a supportive and engaging work environment. The casino offers comprehensive training and opportunities for advancement for motivated individuals. Employees benefit from a variety of perks including flexible scheduling, paid time off, medical and dental insurance, a 401(k) plan with company match, and more. The role offers a unique chance to be at the center of exciting poker action while contributing to an outstanding guest experience at one of the region's leading casino hotels.
The role of Poker Chip Runner at Potawatomi Casino Hotel is a dynamic position integral to the smooth operation of poker games. Starting at $16.98 per hour plus tips, this job requires a flexible schedule as shifts vary to cover peak gaming periods. The Poker Chip Runner operates in the heart of the gaming floor, ensuring that poker players receive chips promptly and accurately to keep games flowing without interruption. Attention to detail, speed, and a strong guest-service orientation are essential as the role involves direct interaction with players and the gaming team.
Poker Chip Runners at Potawatomi are responsible for maintaining a professional and courteous environment, making the gaming experience enjoyable for guests. Their duties include promptly responding to chip requests, notifying the Poker Floorperson about open seats, reporting any disputes to management, and assisting poker management with table fills. Additionally, they provide vital communication by sharing player information with shift supervisors and directing guests to the appropriate personnel when necessary. This position also involves strict adherence to departmental policies, procedures, and gaming regulations.
Joining the Potawatomi Casino Hotel team as a Poker Chip Runner means embracing a fast-paced, detail-oriented role within a supportive and engaging work environment. The casino offers comprehensive training and opportunities for advancement for motivated individuals. Employees benefit from a variety of perks including flexible scheduling, paid time off, medical and dental insurance, a 401(k) plan with company match, and more. The role offers a unique chance to be at the center of exciting poker action while contributing to an outstanding guest experience at one of the region's leading casino hotels.
Job Requirements
- A high school diploma or equivalent
- 6 months of cash handling and customer service experience
Job Qualifications
- A high school diploma or equivalent
- 6 months of cash handling and customer service experience
- a year or more of cash handling experience preferred
- gaming industry or casino experience preferred
Job Duties
- Respond promptly to guest chip requests
- maintain a professional, friendly, and courteous gaming environment
- notify the Poker Floorperson of any open seats
- report disputes or arguments to the Shift Manager or Floorperson
- share relevant player information with the Shift Supervisor
- direct guests to the Floor Person and Shift Manager as needed
- assist poker management in table fills
- follow all departmental policies, procedures, and regulations
- perform other duties as assigned
Job Criteria
Experience
Entry Level (1-2 years)
Job Location
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