Poets Modern Cocktail & Eats - Bartender

Baltimore, MD, USA|

Job Overview

Work Schedule

Weekend Shifts

Night Shifts

Benefits

Paid Time Off

flexible schedule

Employee Discounts

Professional development opportunities

Job Description

Our establishment is a vibrant hospitality venue known for delivering exceptional guest experiences through superior service and a welcoming atmosphere. We pride ourselves on fostering a friendly and professional environment where our guests can enjoy a variety of expertly crafted beverages served by knowledgeable and attentive staff. Committed to maintaining high standards in all aspects of our operation, we prioritize quality, efficiency, and guest satisfaction. With a focus on team collaboration and continuous training, our hospitality team is dedicated to creating memorable experiences that encourage repeat visits and positive word-of-mouth. We embrace innovative solutions for inventory management and guest interaction to ensure smooth and seamless service delivery every day.

The role of the bartender is pivotal in our operations as the face of our beverage service. As a Bartender, you will be responsible for efficiently managing bar supplies, accurately preparing daily requisitions, and ensuring the bar is fully stocked to meet guest demands. You will need a comprehensive knowledge of various types of liquor, drink recipes, garnishes, and proper glassware to craft classic and contemporary beverages to our guests’ satisfaction. Handling cash transactions with precision and familiarity with the MICROS (or similar) point-of-sale system is essential, including adherence to bank procedures and tip policies. Your ability to anticipate guest needs, respond promptly, and maintain positive relationships will be fundamental to your success in this role. In addition, you will be required to uphold liquor liability training standards, completing formal training within 30 days of employment and renewing every two years thereafter. The position demands excellent communication skills, a strong work ethic, and the capacity to thrive in a fast-paced environment with varying shifts that include nights, weekends, and holidays. This role is ideal for a team player who enjoys creating excellent guest experiences and contributing to a dynamic hospitality team.

Job Requirements

Effective communication skills both verbal and written
High work ethic and self-initiative
Ability to work in high pressure and fast paced situations
Willingness to work varying schedules including nights weekends and holidays
Team player attitude

Job Qualifications

Effective communication skills both verbal and written to communicate with guests and associates
High work ethic and self-initiative
Ability to work in high pressure and fast paced situations
Enjoy working as part of a team that provides great experiences for guests

Job Duties

Efficiently maintain bar supplies including preparation of daily requisition as necessary
Be completely familiar with all kinds of liquor recipes prices and proper glassware used for each recipe as well as garnishes needed
Know drink recipes prices and types of beverages available
Be familiar with accurate cash handling procedures including proper discounting MICROS system or registers bank procedures and tip policies responsible for accurately charging guests for drinks and accurate intake of all monies
Anticipate guest needs respond promptly and acknowledge all guests maintaining positive guest relations at all times
Resolve guest complaints ensuring guest satisfaction in each interaction
Be formally trained regarding liquor liability within 30 days of employment and every 2 years thereafter