Job Overview
Employment Type
Full-time
Part-time
Work Schedule
Flexible
Benefits
Medical insurance
Dental Insurance
Vision Insurance
accident insurance
Employee assistance program
Employer matched 401k
Dining Discounts
Job Description
Hai Hospitality and LORO, Asian Smokehouse + Bar is a renowned multi-concept restaurant group headquartered in Austin, Texas. With popular concepts such as Uchi, Uchiko, Uchiba, and Loro under its umbrella, Hai Hospitality has built a strong reputation for delivering exceptional dining experiences rooted in hospitality and cultural creativity. The group prides itself on its commitment to quality, craft, and the passion of its employees. This employer values inclusivity and diversity, creating a welcoming workplace atmosphere where every team member is encouraged to contribute to the overall guest experience. Its Arizona and Florida locations participate in E-Verify to ensure compliance with employment laws, showcasing a commitment to lawful and ethical hiring practices.
The current opportunity available is for Server Assistants / Servers at LORO, Asian Smokehouse + Bar. This role is pivotal to the front-of-house team, acting as a backbone that helps maintain high service standards. Service Assistants are responsible for supporting servers and bartenders, extensively interacting with guests and facilitating smooth daily operations. This position offers a flexible schedule suitable for both part-time and full-time candidates, designed to accommodate individual needs.
Employees in this role enjoy a generous sign-on bonus of $500 paid in two installments: $250 after training completion and another $250 after 45 days post-training. In addition to competitive weekly tips averaging $500, there are excellent growth opportunities within the team. Dedicated Server Assistants may advance to Bartender roles, gaining increased responsibilities and earning potential. The position involves learning and mastering the menu, specials, and cuisine through peer-led training sessions, as well as building expertise in beverages including beer, wine, and cocktails.
Overall, the Server Assistant role offers a dynamic work environment in a fast-paced, high-pressure restaurant setting. The job requires active floor engagement, side work completion, table bussing, glassware polishing, and inventory stocking. Furthermore, Service Assistants play a crucial role in delivering food to guests and confidently describing dishes, ensuring an enriching customer experience. They also handle curbside order organization and delivery, supporting multiple facets of the restaurant service.
With a supportive and growth-oriented culture, employees benefit from medical, dental, vision, and accident insurance options, an employee assistance program with mental health services, an employer-matched 401k savings plan, dining discounts, and a focus on promoting from within. Working at Hai Hospitality means joining a community that values pride in work ethic, craft, and creativity while fostering strong team connections and a positive work environment.
The current opportunity available is for Server Assistants / Servers at LORO, Asian Smokehouse + Bar. This role is pivotal to the front-of-house team, acting as a backbone that helps maintain high service standards. Service Assistants are responsible for supporting servers and bartenders, extensively interacting with guests and facilitating smooth daily operations. This position offers a flexible schedule suitable for both part-time and full-time candidates, designed to accommodate individual needs.
Employees in this role enjoy a generous sign-on bonus of $500 paid in two installments: $250 after training completion and another $250 after 45 days post-training. In addition to competitive weekly tips averaging $500, there are excellent growth opportunities within the team. Dedicated Server Assistants may advance to Bartender roles, gaining increased responsibilities and earning potential. The position involves learning and mastering the menu, specials, and cuisine through peer-led training sessions, as well as building expertise in beverages including beer, wine, and cocktails.
Overall, the Server Assistant role offers a dynamic work environment in a fast-paced, high-pressure restaurant setting. The job requires active floor engagement, side work completion, table bussing, glassware polishing, and inventory stocking. Furthermore, Service Assistants play a crucial role in delivering food to guests and confidently describing dishes, ensuring an enriching customer experience. They also handle curbside order organization and delivery, supporting multiple facets of the restaurant service.
With a supportive and growth-oriented culture, employees benefit from medical, dental, vision, and accident insurance options, an employee assistance program with mental health services, an employer-matched 401k savings plan, dining discounts, and a focus on promoting from within. Working at Hai Hospitality means joining a community that values pride in work ethic, craft, and creativity while fostering strong team connections and a positive work environment.
Job Requirements
- Must be able to effectively communicate with guests and other employees
- Detect and identify safety issues and comply with safety guidelines and standards
- Lift and carry trays, dishes, equipment, and goods up to 50 lbs
- Stock inventory and perform restocking duties
- Must have the ability to stand and walk for extended periods
- Bend, stoop, and reach to access various areas and items
- Ability to work in a fast-paced, high-pressure environment
- Ability to work in a variety of temperatures, both hot and cold
- Lift, push, or pull objects such as tables and chairs to reconfigure seating arrangements
- Ability to use kitchen equipment safely and efficiently such as ovens, grills, and knives
- Maintain a neat and organized workspace including proper storage of supplies and cleaning of surfaces
- Move quickly and efficiently to respond to customer needs
- Ability to work in close proximity to coworkers in a crowded kitchen or serving area
- Tolerate exposure to potential allergens and food odors
- Maintain a professional and hygienic appearance including proper uniform and personal grooming
- Understand directives and communicate effectively with leadership and coworkers
- Reasonable accommodations may be made to enable qualified individuals with a disability to perform the essential functions
Job Qualifications
- Must be able to effectively communicate with guests and other employees
- Detect and identify safety issues and comply with safety guidelines and standards
- Ability to work in a fast-paced, high-pressure environment
- Ability to work in a variety of temperatures, both hot and cold
- Maintain a professional and hygienic appearance including proper uniform and personal grooming
- Understand directives and communicate effectively with leadership and coworkers
- Reasonable accommodations may be made to enable qualified individuals with a disability to perform the essential functions
Job Duties
- Learn our menu, current specials, and cuisine
- Build your knowledge of beer, wine, and cocktails through peer-led training
- Stay active and present on the floor, supporting service and completing side work
- Bus and reset tables, polish glassware, and stock supplies
- Support bartenders and servers to enhance the overall guest experience
- Deliver food to guests while confidently describing each dish
- Receive, organize, and deliver curbside orders
Job Criteria
Experience
No experience required
Job Location
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