PM Server / Server Assistant - LORO Kirby

Hai Hospitality is a dynamic and multi-concept restaurant group headquartered in Austin, Texas, known for its innovative dining establishments such as Uchi, Uchiko, Uchiba, and Loro. This company places a strong emphasis on hospitality and community engagement, fostering an environment where employees are proud of their craftsmanship, work ethic, and creativity. With a commitment to diversity and inclusion, Hai Hospitality not only delivers exceptional dining experiences to guests but also cultivates a respectful and supportive workplace culture. The group's reputation is built upon its dedication to culinary excellence and its passion for offering memorable experiences to diners through thoughtful service, atmosphere, and food quality.

Within this reputable company, the role of Server Assistant or Server at Hai Hospitality and LORO, Asian Smokehouse + Bar, is pivotal to maintaining the seamless operation of the Front of House team. The Service Assistant position acts as the backbone, playing a critical role in ensuring a smooth guest experience by attentively monitoring the dining room, expo line, and bar areas. This role involves a variety of tasks that support servers and bartenders alike, from delivering food and bussing tables to maintaining cleanliness and managing curbside orders. Flexibility is key, as the opportunity offers both part-time and full-time schedules tailored to individual availability.

The position comes with an attractive $500 sign-on bonus payable in two installments: $250 after training completion and another $250 after 45 days. In addition to the sign-on incentive, Service Assistants typically earn approximately $500 per week in tips, highlighting the rewarding nature of the position. Career progression is encouraged, with strong opportunities for growth within the company, including moving up to positions such as Bartender where increased responsibilities and earning potential are available.

Job responsibilities include extensive learning initiatives such as mastering the menu, specials, and cuisine to confidently describe dishes to guests. Training also encompasses beverages, offering peer-led sessions on beer, wine, and cocktails. Actively supporting the team on the floor through side work and maintaining a present and helpful demeanor is essential. Tasks also involve bussing and resetting tables, polishing glassware, stocking supplies, assisting bartenders, delivering food, and managing curbside order logistics to enhance overall guest satisfaction.

Why work with Hai Hospitality? Employees benefit from comprehensive insurance options including medical, dental, vision, and accident coverage. An Employee Assistance Program providing mental health support is available as well. The company also boasts an employer-matched 401k savings plan and is known for promoting career advancement from within. Dining discounts add to the perks, complementing a work environment where growth, support, and employee well-being are prioritized. This role is ideal for individuals who thrive in fast-paced environments, value teamwork, and seek a rewarding position within a respected and growing hospitality group.