Shaner Hotel Group logo

PM Server | Baltimore McHenry Row Courtyard

Job Overview

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Compensation

Hourly
Range $10.75 - $18.00
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Work Schedule

Flexible
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Benefits

Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
flexible schedule

Job Description

Shaner Hotels is an esteemed hospitality owner-operator and management company recognized for its award-winning service and leadership in the hospitality industry. With a diverse portfolio comprising over 65 full-service, select-service, extended-stay, and resort properties across 14 states and four countries, Shaner Hotels is committed to delivering exceptional guest experiences. The company partners with top hospitality brands, including independent locations, and offers a comprehensive range of services to investors, hotel owners, and brands. These services include hotel development, design and construction, e-commerce, and revenue management. This multifaceted approach underlines the company’s dedication to excellence and innovation in the hotel sector, making it a prominent player in the industry. To learn more about Shaner Hotels, please visit their official website at www.shanercorp.com.

Shaner Hotels currently presents a fantastic employment opportunity at the McHenry Row Courtyard by Marriott in Baltimore, a new 126-room property situated within the vibrant McHenry Row development. This location is strategically positioned less than a mile from the Maryland Cruise Terminal and within a short distance from major landmarks such as M&T Stadium and Horseshoe Casino, offering guests easy access to entertainment and travel hubs. The hotel itself embodies a modern, upscale experience that meets the standards expected from the Marriott brand, emphasizing comfort, style, and convenient amenities.

The role offered is a Food and Beverage Server position designed for individuals passionate about hospitality and providing top-tier service. As a Food and Beverage Server, the candidate will play an essential role in shaping guests’ dining experiences by efficiently taking food and beverage orders, serving alcoholic and non-alcoholic beverages, and ensuring that service is courteous and aligns with the hotel's established standards. The position requires excellent customer service skills and the ability to work in a dynamic, fast-paced environment while maintaining attention to detail and upholding the quality and safety standards set forth by Shaner Hotels and the Marriott brand.

This is a flexible scheduling position that expects the candidate to be available for varied shifts, including weekends and holidays. Responsibilities extend beyond serving and include maintaining the cleanliness of the restaurant area and equipment, ensuring compliance with operational procedures, maintaining communication with the General Manager, department managers, supervisors, and staff to ensure smooth operations, and performing other duties as assigned.

Candidates will benefit from joining a well-established hotel group that values employee development, guest satisfaction, and operational excellence. This position offers an opportunity to work in a thriving urban environment at a newly opened and well-located property with the stability and career growth potential that comes from being part of a leading hospitality management company. Overall, this role is ideal for motivated individuals seeking to build or advance their careers in hospitality, especially those with a passion for food and beverage service and an eagerness to contribute positively to the guest experience in a high-quality hotel setting.

Job Requirements

  • Minimum one year of experience in a similar position dealing with the public
  • Minimum state age requirement to serve alcoholic beverages
  • Ability to satisfactorily communicate with guests management and co-workers
  • High school graduate or equivalent some college preferred
  • ServSafe and-or food safety training
  • Alcohol awareness training such as TIPS
  • Bilingual English-Spanish a plus
  • Knowledge of local activities and attractions appropriate for clientele

Job Qualifications

  • Minimum one year of experience in a similar position dealing with the public
  • Minimum state age requirement to serve alcoholic beverages
  • Ability to satisfactorily communicate with guests management and co-workers
  • High school graduate or equivalent some college preferred
  • ServSafe and-or food safety training
  • Alcohol awareness training such as TIPS
  • Bilingual English-Spanish a plus
  • Knowledge of local activities and attractions appropriate for clientele

Job Duties

  • Be available to work a flexible schedule including weekends holidays and varied shifts
  • Ensure compliance with and completion of all daily operational procedures by the Food and Beverage Department
  • Maintain food and beverage safety and quality based on hotel Shaner and Franchise specifications
  • Ensure communication with General Manager all other Department Managers Supervisors and Staff
  • Take food and beverage orders retrieve and serve alcoholic non-alcoholic beverages and food orders to guest tables courteously and efficiently
  • Collect payments
  • Assist in the maintenance of the restaurant area and equipment
  • Perform other duties as assigned

Job Criteria

Experience

No experience required


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