PM Server - Dirty Habit

San Francisco, CA, USA|Onsite

Job Overview

Employment Type

Full-time

Compensation

Hourly

Exact $19.18

Work Schedule

Standard Hours

Weekend Shifts

Benefits

Great discounts on hotels

restaurants

Employee Referral Bonus Program

Paid Time Off

Health Insurance

Professional development opportunities

Job Description

Hotel Zelos is a contemporary and stylish hotel located in the heart of San Francisco, California. Known for its futuristic and fashion-forward design, it offers guests a sanctuary that combines sleek architectural lines with sophisticated aesthetics. The hotel is part of the Sage Hospitality Group, a recognized leader in the hospitality industry committed to delivering exceptional guest experiences and fostering a culture where employees can thrive both personally and professionally. Hotel Zelos boasts a variety of upscale amenities including crisp, cool, and clean design elements that create an inviting atmosphere for business travelers, tourists, and locals alike. One of the hotel's highlights is its fifth-floor venue, Dirty Habit, an acclaimed bar and dining spot that marries craft cocktails with light bites in a vibrant and chic setting featuring an expansive dining area and a heated rooftop patio. Guests can indulge in an urban retreat while enjoying premium food and beverage offerings curated to exceed expectations.

The role of Full-Time PM Server at Dirty Habit presents an exciting opportunity to join a passionate and creative team focused on delivering excellent customer service with enthusiasm and dedication. This position is designed for individuals who take pride in providing prompt, courteous, and knowledgeable food and beverage service while maintaining the highest standards of cleanliness and professionalism. The PM Server will be responsible for greeting guests, taking and serving orders accurately, managing payment processes, and ensuring memorable dining experiences through attentive service. The position requires strong interpersonal skills, multitasking abilities, and a detail-oriented approach in a fast-paced restaurant environment. Working at Hotel Zelos offers not only a competitive hourly wage of $19.18 plus tips but also a chance to work in an employer who values innovation, supports employee growth, and fosters a welcoming culture where creativity and entrepreneurial spirit are encouraged. The role demands flexibility including working on Saturdays and offers opportunities to be part of a team that strives to build positive relationships with guests and uphold the hotel’s reputation for excellence. If you are motivated by a dynamic workplace where quality and passion come together, this position at Dirty Habit could be the perfect fit for your career aspirations in hospitality.

Job Requirements

High school education or equivalent
Previous experience in similar position of 3 months or longer
Must have basic knowledge of customer service principles, the food server function and restaurant and kitchen operations
Must know standard cash-handling procedures
Must be fluent in oral and written English
Must have vision ability to clearly see detailed guest checks, computer print outs, written instructions and to observe entire restaurant in dimly lit conditions
Must have manual coordination to punch buttons, grasp items in hand, and to balance and carry trays loaded with food and beverages
Must be able to lift, push, pull and carry up to 50 lbs
Must have full range of mobility and ability to travel up to 300 feet regularly
Must be able to stand continuously during service hours
Must have moderate hearing and excellent vision
Must be able to multitask and follow verbal and written instructions
Must be able to use tact and understanding in dealing with customer service problems
Must be available to work Saturdays

Job Qualifications

High school education or equivalent
Previous experience in similar position of 3 months or longer
Must have basic knowledge of customer service principles, the food server function and restaurant and kitchen operations
Must know standard cash-handling procedures
Must be fluent in oral and written English
Must have vision ability to clearly see detailed guest checks, computer print outs, written instructions and to observe entire restaurant in dimly lit conditions
Must have manual coordination to punch buttons, grasp items in hand, and to balance and carry trays loaded with food and beverages

Job Duties

Greets and takes food and drink orders from restaurant customers, serving the orders and accommodating special needs/requests
Remains attentive to the customers throughout the entire dining experience, adhering to or exceeding service standards as established by the restaurant at all times
Completes all restocking and cleaning duties by performing opening and closing sidework as instructed
Memorizes menu items, recipes and daily specials in order to answer questions and make recommendation to customers
Maintains cleanliness standards in restaurant, waitstation and kitchen service area in order to have a clean, presentable and attractive facility and to satisfy state and local health board requirements
Controls allocated guest checks by following established check-use procedures and legibly documenting all required information as the customer's order is taken and processed
Receives proper payment from guest and ensures accuracy of guest check and method of payment in order to safeguard customer and company
Attends all pre-meal and departmental meetings in person in order to enhance communications and gain knowledge of products, service and facility
Responds to customer inquiries and comments in person and on phone by providing timely and knowledgeable information in order to provide quality customer service
Presents a clean and professional appearance at all times
Maintains a friendly, cheerful and courteous demeanor at all times
Performs other duties as assigned, requested or deemed necessary by management
Must work Saturdays