
Job Overview
Employment Type
Part-time
Hourly
Compensation
Hourly
Exact $17.13
Benefits
401(k) Plan
Employee stock purchase plan
Travel Discounts
Childcare discounts
Employee assistance program
Medical insurance
Dental Insurance
Vision Insurance
Paid Time Off
sick leave
Paid holidays
Job Description
Marriott International, a global leader in the hospitality industry, is renowned for its commitment to excellence and innovation in delivering world-class guest experiences. Among its prestigious portfolio, JW Marriott stands out as a luxury brand, boasting over 100 exquisite hotels located in prime city centers and exclusive resort destinations worldwide. JW Marriott places a high value on its employees, fostering a work environment that prioritizes their happiness and professional growth, which directly translates to exceptional guest services. This brand is grounded in the legacy of its founder, J. Willard Marriott, and is built on principles of trust, innovation, authenticity, and intuitive service. Employees at JW Marriott are welcomed into a community where they can develop their skills, engage in continuous learning, and enjoy a culture that promotes camaraderie and inclusivity. The company invests heavily in training, development opportunities, and recognizes the importance of nurturing employees' holistic well-being, making it a coveted workplace in the luxury hospitality sector. Being part of JW Marriott means joining a global team dedicated to excellence and passionate about creating memorable experiences for each guest while evolving into the best version of oneself. The role is part-time and located in Bellevue, Washington, with an hourly wage of $17.13, inclusive of tips. It involves primarily evening shifts with open availability preferred, emphasizing a flexible work schedule that caters to diverse lifestyles and commitments. The employment classification is non-management, focusing on the frontline team members who form the backbone of the guest service experience. Marriott International advocates for equal employment opportunities and a welcoming workplace that celebrates diversity and prohibits discrimination based on disability, veteran status, or other protected characteristics by law. This ensures an inclusive culture that respects the unique backgrounds and talents of all associates. The benefits include access to a 401(k) plan, employee stock purchase plans, travel discounts, childcare discounts, and employee assistance programs, with additional medical, dental, vision coverage, and other benefits available for full-time employees. Compensated sick leave, paid holidays, and personal time off accrue for Washington state employees, ensuring a balanced work-life integration and financial security.
The position of Guest Service Expert at JW Marriott Bellevue focuses on delivering more than just food and beverage service – it is about creating a unique, memorable experience for guests. The role requires proactive engagement with guests, taking initiative to offer a range of services that enhance the overall dining or event experience. Duties encompass preparing tables, communicating effectively with kitchen staff, interacting warmly with guests, serving meals and beverages, and maintaining cleanliness and organization of work and storage areas. Physical demands include standing, walking on varied surfaces, reaching, bending, lifting, and carrying objects up to 50 pounds without assistance, requiring individuals to be physically fit and attentive to details. The role emphasizes adherence to company policies, safety standards, professional appearance, and exemplary communication skills. Experts in guest service must successfully execute all assigned tasks to contribute to guest satisfaction and the seamless operation of the hotel. This position is ideal for candidates who enjoy a dynamic, customer-focused environment and are committed to upholding the high standards of Marriott International's luxury brand. It provides opportunities for personal and professional growth within a globally recognized company renowned for its hospitality excellence. Joining JW Marriott Bellevue means becoming part of a dedicated team committed to the promise of "A wonderful hotel experience, always," where your efforts have a meaningful impact on guest experiences and hotel success.
The position of Guest Service Expert at JW Marriott Bellevue focuses on delivering more than just food and beverage service – it is about creating a unique, memorable experience for guests. The role requires proactive engagement with guests, taking initiative to offer a range of services that enhance the overall dining or event experience. Duties encompass preparing tables, communicating effectively with kitchen staff, interacting warmly with guests, serving meals and beverages, and maintaining cleanliness and organization of work and storage areas. Physical demands include standing, walking on varied surfaces, reaching, bending, lifting, and carrying objects up to 50 pounds without assistance, requiring individuals to be physically fit and attentive to details. The role emphasizes adherence to company policies, safety standards, professional appearance, and exemplary communication skills. Experts in guest service must successfully execute all assigned tasks to contribute to guest satisfaction and the seamless operation of the hotel. This position is ideal for candidates who enjoy a dynamic, customer-focused environment and are committed to upholding the high standards of Marriott International's luxury brand. It provides opportunities for personal and professional growth within a globally recognized company renowned for its hospitality excellence. Joining JW Marriott Bellevue means becoming part of a dedicated team committed to the promise of "A wonderful hotel experience, always," where your efforts have a meaningful impact on guest experiences and hotel success.
Job Requirements
- high school diploma or equivalent
- less than one year of related work experience
- no supervisory experience required
- availability for evening shifts and open availability preferred
- ability to perform physical tasks including standing, walking, lifting up to 50 pounds
- adherence to company policies and safety procedures
- professional appearance and communication
Job Qualifications
- high school diploma or equivalent
- less than one year of related work experience
- no supervisory experience required
- strong communication skills
- ability to work flexible hours including evenings
- customer service orientation
Job Duties
- prepare tables for service
- communicate with kitchen staff regarding guest needs
- interact with guests to enhance their experience
- serve food and beverages promptly and courteously
- clean and organize work and storage areas
- adhere to company policies and safety guidelines
- maintain professional appearance and communication
Job Criteria
Experience
Entry Level (1-2 years)
Job Location
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