PM Server

Marriott International is a renowned global hospitality company that operates a broad portfolio of hotels and related lodging facilities. Known for its commitment to exceptional service and innovative hospitality solutions, Marriott has established itself as a leader in the hotel industry. Within its luxury division, JW Marriott stands out as a premier brand offering elegant properties located in key gateway cities and exclusive resort destinations worldwide. JW Marriott focuses on creating an uplifting and enriching workplace culture that prioritizes the well-being and growth of its associates. The brand’s philosophy, known as The JW Treatment™, embodies the belief that happy associates lead to satisfied guests by fostering genuine, intuitive, and confident service excellence.

The Guest Service Expert role at JW Marriott and Marriott Hotels reflects the company’s dedication to providing extraordinary guest experiences beyond simply serving food and drinks. This position is vital in crafting memorable and unique dining experiences for guests that enhance the overall hospitality environment. Guest Service Experts take initiative by delivering a broad range of services, including setting tables, communicating with kitchen staff, interacting with and serving guests, as well as maintaining clean and organized work areas. The role requires hands-on physical activity, including standing, walking, bending, and lifting, to ensure smooth operations and an inviting atmosphere. Being on one’s feet for extended periods and working within dynamic environments demands endurance, teamwork, and attention to detail.

This full-time position offers extensive benefits, including medical, dental, vision insurance, and flexible spending accounts for health and dependent care, life and disability insurance, accident coverage, paid parental leave, and educational assistance. The company also offers a 401(k) plan, stock purchase opportunities, commuter benefits, employee assistance plans, and childcare discounts, supporting associates both personally and professionally. For employees in Washington, paid sick leave accrual and a minimum of seven holidays annually further enhance the benefits package.

Joining Marriott Hotels means becoming part of a globally respected hospitality organization that values diversity, inclusion, and equal opportunity. Marriott is committed to creating a workplace where unique backgrounds and talents are celebrated and where associates have access to growth and development opportunities. The Customer Service Expert role is essential in cementing Marriott’s legacy of "Wonderful Hospitality. Always." by providing thoughtful, heartfelt, and forward-thinking service. Aspiring professionals at JW Marriott will find a community offering camaraderie, career training, recognition, and a nurturing work environment focused on holistic well-being. This position is a gateway to thriving in the luxury hospitality sector while embodying the company’s mission to deliver excellence and joy to every guest encounter.