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Job Overview
Employment Type
Part-time
Benefits
Fun & Exciting Work Environment
Competitive Health & Welfare Plans
Discounted Room Rates for Marriott & Sage Properties
Negotiated corporate discounts
Community-oriented
Job Description
Hotel de la Poste, located in the heart of New Orleans' vibrant French Quarter, offers a unique opportunity to work in a setting infused with the rich culture and timeless charm of this iconic city. This soft-branded Renaissance hotel recently transitioned from The W New Orleans, blending modern luxury with the spirited essence of New Orleans—a city known worldwide for its history, music, and cuisine. The hotel embraces the lively energy of the French Quarter, providing guests with an unforgettable experience surrounded by historic architecture and jazz-filled streets. As part of a dynamic and welcoming team, employees contribute to the... Show More
Job Requirements
- High school education or equivalent
- Previous experience in a similar food service position for at least three months
- Basic knowledge of customer service principles
- Knowledge of food server functions and restaurant operations
- Ability to handle cash transactions accurately
- Fluent oral and written English communication skills
- Physical ability to lift, carry up to 50 lbs and stand or walk for extended periods
- Good vision to observe guest checks and restaurant environment
- Manual dexterity to balance and carry trays
- Ability to perform multiple tasks simultaneously
- Capability to communicate effectively in stressful situations
- Mobility to travel up to 300 feet during shifts
Job Qualifications
- High school education or equivalent
- Previous experience in a similar position of three months or longer
- Basic knowledge of customer service principles
- Understanding of food server function and restaurant and kitchen operations
- Knowledge of standard cash-handling procedures
- Fluent in oral and written English
- Ability to memorize menu items and daily specials
- Strong communication and customer service skills
- Ability to follow verbal and written instructions
Job Duties
- Greet and take food and drink orders from restaurant customers
- Serve orders and accommodate special needs and requests
- Remain attentive to customers throughout the dining experience adhering to service standards
- Complete restocking and cleaning duties through opening and closing sidework
- Memorize menu items, recipes and daily specials to answer questions and make recommendations
- Maintain cleanliness in restaurant, waitstation and kitchen service areas
- Control guest checks following established procedures and document required information accurately
- Receive and verify guest payments to safeguard customer and company
- Attend pre-meal and departmental meetings to enhance communication and knowledge
- Respond to customer inquiries and comments providing timely and knowledgeable information
- Present a clean and professional appearance at all times
- Maintain a friendly, cheerful and courteous demeanor
- Perform other duties as assigned by management
Job Criteria
Experience
Entry Level (1-2 years)
Job Location
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