Job Overview
Employment Type
Full-time
Part-time
Work Schedule
Flexible
Weekend Shifts
Benefits
Medical Coverage
dental coverage
vision coverage
24/7 Teledoc service
free maintenance medications
Pet insurance
hotel discounts
Tuition Reimbursement
Paid Time Off
401k Match
Job Description
The Mills House is a historic and prestigious hotel located in the heart of Charleston, South Carolina, renowned for its rich heritage and timeless elegance. This iconic establishment offers guests a unique and upscale hospitality experience, blending Southern charm with luxurious comforts. With its prime location and commitment to exceptional service, The Mills House has carved out a niche as a premier destination for travelers seeking both history and sophistication. Part of the Davidson Hospitality Group, a leader in hospitality management known for its entrepreneurial spirit and dedication to delivering high-quality guest experiences, The Mills House benefits from a strong foundation of expertise and resources that support its operations and elevate its service standards.
The role of Server at The Mills House presents an exciting opportunity for individuals passionate about hospitality and customer service. As a Server, you will be at the forefront of creating exceptional dining experiences, engaging with guests directly to ensure their satisfaction from the moment they arrive until their departure. This position is perfect for those with high energy, enthusiasm, and a genuine love for interacting with people in a vibrant, fast-paced environment. You will guide guests through the menu, provide recommendations, take and relay orders accurately, serve food and beverages promptly, and anticipate guests' needs to deliver personalized service. Maintaining cleanliness and order in the dining area, handling payments, and collaborating closely with kitchen and bar teams are key responsibilities that contribute to seamless service and memorable guest experiences.
This role is ideal for individuals seeking not just a job, but a rewarding hospitality career with opportunities for growth and ongoing professional development through training. The supportive work culture at The Mills House encourages team collaboration and values each member's contribution to the hotel's legacy. Being part of this team means joining a vibrant, dedicated community where service excellence is celebrated and enthusiasm for hospitality truly shines. The position offers flexible work hours, including weekends and holidays, to accommodate both the business needs and the personal schedule of team members. Besides the excitement and fulfillment that comes from serving guests in such a renowned setting, employees benefit from a comprehensive package of perks offered by Davidson Hospitality Group that enhances their overall well-being and job satisfaction.
The role of Server at The Mills House presents an exciting opportunity for individuals passionate about hospitality and customer service. As a Server, you will be at the forefront of creating exceptional dining experiences, engaging with guests directly to ensure their satisfaction from the moment they arrive until their departure. This position is perfect for those with high energy, enthusiasm, and a genuine love for interacting with people in a vibrant, fast-paced environment. You will guide guests through the menu, provide recommendations, take and relay orders accurately, serve food and beverages promptly, and anticipate guests' needs to deliver personalized service. Maintaining cleanliness and order in the dining area, handling payments, and collaborating closely with kitchen and bar teams are key responsibilities that contribute to seamless service and memorable guest experiences.
This role is ideal for individuals seeking not just a job, but a rewarding hospitality career with opportunities for growth and ongoing professional development through training. The supportive work culture at The Mills House encourages team collaboration and values each member's contribution to the hotel's legacy. Being part of this team means joining a vibrant, dedicated community where service excellence is celebrated and enthusiasm for hospitality truly shines. The position offers flexible work hours, including weekends and holidays, to accommodate both the business needs and the personal schedule of team members. Besides the excitement and fulfillment that comes from serving guests in such a renowned setting, employees benefit from a comprehensive package of perks offered by Davidson Hospitality Group that enhances their overall well-being and job satisfaction.
Job Requirements
- High school diploma or equivalent
- Six months to one year serving experience preferred
- Food/Beverage Service Worker Permit, where applicable
- Excellent communication skills
- Ability to work in a team
- Ability to stand for long periods of time
- Ability to work flexible hours including weekends and holidays
- Meet minimum age requirement of jurisdiction
Job Qualifications
- Food/Beverage Service Worker Permit, where applicable
- High school diploma or equivalent required
- Six months to one year serving experience preferred
- Excellent communication skills and ability to work in a team environment
- Read, write and speak English fluently
- Strong attention to detail and ability to multitask
- Ability to work flexible hours including weekends and holidays
- Knowledge of food and beverage service standards
- Ability to stand for long periods of time
- Meet minimum age requirement of jurisdiction
Job Duties
- Greet guests with a warm and friendly demeanor, ensuring a positive first impression
- Guide guests through the menu, providing recommendations and answering any questions
- Take accurate food and beverage orders and relay them to the kitchen and bar
- Serve food and beverages in a timely and professional manner, ensuring presentation and quality meet our high standards
- Anticipate guest needs and provide personalized service to enhance their dining experience
- Clear tables and maintain a clean and organized dining area
- Process guest payments and handle cash transactions accurately
- Collaborate with the kitchen and bar staff to ensure smooth coordination and exceptional service delivery
Job Criteria
Experience
Entry Level (1-2 years)
Job Location
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