PM Restaurant Server

Job Overview

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Compensation

Hourly
Range $9.75 - $15.50
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Benefits

Health Insurance
Dental Insurance
Paid Time Off
career advancement
Uniform allowance
training programs
Employee Discounts

Job Description

This job opportunity is with a vibrant dining establishment committed to delivering exceptional food and beverage service that ensures a memorable guest experience. The restaurant prides itself on a friendly, inviting atmosphere where guests feel welcomed and valued from the moment they arrive. With a legacy of excellent service and high-quality cuisine, this establishment is an ideal place for enthusiastic individuals seeking to grow their career in the hospitality industry. The company emphasizes training and development, offering various career advancement opportunities from entry-level positions to management roles such as Restaurant Manager and Assistant Food and Beverage Director. This position is centered on providing courteous and timely dining service to guests, maintaining the highest standards of service quality and hospitality. It involves direct interaction with guests, ensuring their orders are taken promptly and accurately, monitoring guest satisfaction throughout their dining experience, and addressing any concerns immediately to maintain guest satisfaction.

The role demands a high level of attentiveness and professionalism, not only in serving food and beverages but also in creating an enjoyable ambiance that aligns with the restaurant's promotional themes. Responsibilities include greeting guests warmly, ensuring that all guest checks are managed accurately, garnishing and inspecting food and drinks before service, and compliance with all applicable alcoholic beverage laws when serving drinks. The server will also monitor guests to confirm their needs are met continuously and ensure the dining area is clean and well-stocked, maintaining an inviting environment for all patrons. Additional duties may include tableside food preparation and performance, such as carving meats or preparing flaming dishes, which adds entertainment value to the guest experience.

Physical demands of the role require the ability to stand and move quickly for extended periods, demonstrate good balance, and the capability to lift moderate weights frequently. The position also involves exposure to varying environmental conditions, including wet floors and temperature extremes. Communication skills are essential, with the ability to speak, read, write, and understand basic English to interact effectively with guests and colleagues. The ideal candidate will possess a friendly and helpful personality, enabling them to engage with guests pleasantly and resolve any service issues efficiently.

Training is a vital part of this role, with requirements including T.I.P.S certification, training on quality guest service, and proper food service techniques. The company offers comprehensive brand training, supporting all employees to meet their role expectations proficiently and provides pathways for career growth within the hospitality sector. This role is perfect for individuals interested in building a career in food and beverage service, with the potential to progress into supervisory and managerial positions over time.

Job Requirements

  • One week minimum of on-the-job training
  • must be able to stand and exert fast-paced mobility for periods of up to four hours
  • must have a good sense of balance, able to bend, reach, and kneel
  • ability to lift and carry trays and bus pans frequently weighing up to 25 pounds
  • must be able to speak, read, write, and understand basic English
  • subject to exposure to wet floors and temperature extremes
  • must complete all ordering and cashier procedures
  • friendly, helpful personality enabling effective guest relations
  • prior work experience as a busperson preferred

Job Qualifications

  • T.I.P.S certification
  • training in providing quality guest service
  • training in proper food service techniques
  • ability to speak, read, write, and understand basic English
  • friendly and helpful personality
  • prior work experience as a server preferred
  • ability to handle guest relations pleasantly and effectively

Job Duties

  • Greet guests arriving at station in a pleasant manner
  • ensure that all newly seated guests receive immediate attention and that their orders are taken promptly
  • maintain control and order of issued guest checks and verify all checks for information prices, taxes, and tips
  • garnish all plates and drinks prior to serving and inspect the quality of the food before leaving the kitchen
  • serve all alcoholic beverages knowledgeably and in strict compliance with all applicable alcoholic beverage laws
  • continually monitor guests to ensure that their needs are met
  • notify supervisor of any complaints or unsatisfactory foods so that they can be rectified immediately
  • maintain clean and stocked work stations throughout assigned shift
  • complete all assigned side work prior to beginning and ending shift
  • review cleaning chart and perform required cleaning
  • clear off tables during guest meals and reset tables according to restaurant standards
  • wear appropriate uniform and maintain personal cleanliness
  • conform to the promotional theme of the restaurant, which may include attire and demeanor
  • perform tableside food preparation and service as required
  • perform other duties as assigned by management

Job Criteria

Experience

No experience required


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