Job Overview

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Employment Type

Full-time
Hourly
moneybag

Compensation

Hourly
Exact $15.60
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Benefits

Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Professional development opportunities
uniform provided

Job Description

Sheraton New Orleans Hotel, part of the globally recognized Marriott International portfolio, is a prestigious hotel located in the vibrant heart of New Orleans, Louisiana. Since 1937, Sheraton has been a place where communities gather to connect, relax, and create meaningful experiences. This reputable hospitality establishment prides itself on fostering an inclusive work environment that values diverse backgrounds, talents, and perspectives. Operating with the mission to be 'The World's Gathering Place,' Sheraton continues to uphold high standards of guest service, comfort, and safety - with a team dedicated to offering memorable stays to every visitor.

Joining the Sheraton New Orleans Hotel as a Guest Environment Expert offers an exciting opportunity to contribute to the overall guest experience by maintaining cleanliness and wellness across the property. This full-time, non-management evening shift role requires a hands-on approach to various housekeeping duties throughout the hotel, from guest rooms to public spaces. The position has an hourly pay rate of $15.60, reflecting the hotel's commitment to providing competitive compensation to its associates.

As a Guest Environment Expert, you will play a crucial role in ensuring that the hotel environment is inviting, safe, and meticulously maintained. This isn't simply about cleaning; rather, it is about creating a polished and welcoming atmosphere that leaves a lasting impression. Your responsibilities will stretch across multiple housekeeping functions, including delivering guest requests promptly, stocking housekeeping carts efficiently, and performing deep cleaning tasks. The role demands both physical stamina and attention to detail, with tasks including moving, lifting, and handling various cleaning equipment and supplies weighing up to 50 pounds.

Success as a Guest Environment Expert at Sheraton hinges upon several core principles. Maintaining a safe workplace is paramount, as is adhering strictly to company policies and confidentiality standards. You are expected to uphold quality standards that align with Sheraton's reputation for excellence while ensuring your professional presentation in uniform and communication reflects the brand's values. The nature of the work means being active for extended periods, involving standing, sitting, or walking, alongside a proactive, can-do attitude.

Sheraton's culture is characterized by inclusivity and equal opportunity. The hotel actively embraces diversity and prohibits discrimination based on disability, veteran status, or any other protected basis. Partners at Sheraton become part of a global network that supports personal and professional growth, with opportunities spanning over 400 communities worldwide. The team-oriented environment nurtures connections among associates and empowers every member to bring their best self to work.

In this Guest Environment Expert role, you will be integral to shaping the guest journey through impeccable cleanliness and service support. If you are a team player enthusiastic about contributing to a premier hospitality brand and excited to play a front-line role in guest satisfaction, Sheraton New Orleans invites you to embark on a career path with them, where you can belong, begin your purpose, and become the best version of yourself.

Job Requirements

  • high school diploma or equivalent
  • prior housekeeping experience preferred
  • ability to work full-time evening shifts
  • ability to perform physical tasks including lifting up to 50 pounds
  • willingness to follow company policies and procedures
  • ability to maintain confidentiality
  • strong work ethic and dependability

Job Qualifications

  • prior housekeeping experience preferred
  • ability to work evening shifts
  • strong attention to detail and commitment to quality
  • physical stamina for prolonged standing, walking, and lifting
  • effective communication and teamwork skills
  • understanding of safety and hygiene standards

Job Duties

  • maintain cleanliness and appearance of hotel guest rooms and public areas
  • deliver guest requests promptly and courteously
  • stock housekeeping carts with necessary supplies efficiently
  • clean and sanitize rooms and common areas following hotel standards
  • report maintenance issues and safety hazards to management
  • adhere to company policies, safety procedures, and confidentiality standards
  • ensure professional appearance and communication at all times

Job Criteria

Experience

No experience required


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