PM Pastry Cook I (Full-Time) - Arizona Biltmore

Pyramid Global Hospitality is a leading hospitality management company committed to putting people first. Renowned for its supportive and inclusive work environment, the company values diversity, employee growth, development, and overall well-being. Pyramid Global Hospitality fosters a People First culture that emphasizes meaningful relationships, ongoing training and career advancement opportunities, and an extensive range of employee benefits designed to ensure a rewarding workplace experience. The company operates over 230 properties worldwide, offering employees a collaborative environment that nurtures success and professional development regardless of one's level of experience in the hospitality industry.

One of their prestigious properties is the Arizona Biltmore, an iconic resort located in the heart of Phoenix's Biltmore neighborhood. Known as the "Jewel of the Desert," this luxury resort encompasses a 39-acre estate that was extensively restored in 2021 with a $150 million investment. The Arizona Biltmore features over 700 guestrooms, more than 200,000 square feet of banquet space, and nine distinct food and beverage outlets including restaurants, bars, poolside bars, a gelato shop/cafe, and in-room dining. Guests at this LXR Hotel & Resort by Hilton can enjoy world-class luxury, bespoke services, and unique personal adventures in one of the most intriguing locations worldwide. Team members at the Arizona Biltmore also benefit from exclusive travel perks under the Hilton network along with Pyramid's own employee benefits.

The PM Pastry Cook role at the Arizona Biltmore is a full-time position integral to maintaining the high culinary standards of the resort. This role focuses on producing top-quality baked goods for multiple outlets, supporting banquet and weekly brunch production, and managing inventory and stock with strict adherence to food safety standards. The successful candidate will work a typical evening shift from 2 PM to 10:30 PM, ensuring all pastry items meet the resort’s exceptional quality requirements and are prepared promptly in line with scheduled demands.

Key responsibilities include precise production of outlet items, daily inventory tracking, requisition preparation for daily production, proper labeling and storage of all food products, and maintaining cleanliness and organization in the kitchen. The PM Pastry Cook is also expected to abide by all resort safety and sanitation policies, maintain a professional appearance, and actively support a safe workplace by preventing injuries and property damage. A strong commitment to quality and teamwork is essential, reflecting Pyramid Global Hospitality’s dedication to delivering a superior guest experience.

This position requires a high school diploma or equivalent, with preference given to candidates who have graduated from an apprenticeship program or an accredited culinary school. The ideal candidate will have at least three years of pastry experience in a high-volume professional kitchen setting, with hotel or luxury dining experience considered a plus. Certification such as Maricopa County Food Handler Card is mandatory, while ServeSafe Food Handler Certification is preferred.

Pyramid Global Hospitality is an equal opportunity employer that celebrates diversity and inclusion. Compensation packages are competitive and customized based on various factors including the applicant’s skills, experience, certifications, and the specific location of employment. This commitment ensures that employees feel valued, supported, and motivated to contribute meaningfully to the company’s continued success and the exceptional guest experiences offered at properties like the Arizona Biltmore.