
Job Overview
Employment Type
Hourly
Compensation
Hourly
Exact $16.90
Work Schedule
Weekend Shifts
Night Shifts
Benefits
hourly pay
Shift Differentials
safety training
Employee Discounts
team environment
Job Description
This opportunity is offered by a well-established hotel renowned for outstanding hospitality and exceptional guest services. The hotel prides itself on creating memorable experiences for every guest through attentive care and meticulous attention to detail. Located in a vibrant community, the hotel caters to both leisure and business travelers, providing top-tier amenities such as a fine dining restaurant, spa facilities, comfortable lounges, and shuttle services. Known for fostering a professional yet friendly work environment, the hotel values teamwork and dedication, ensuring that employees are supported and guests receive unparalleled service.
The position available is for a Bellperson, someone passionate about customer service and eager to be the welcoming face of the hotel. The Bellperson plays a vital role in the guest experience by greeting guests warmly, assisting with luggage, and providing crucial information regarding hotel services and local attractions. This role requires working PM shifts on Sundays, Mondays, and Tuesdays with an hourly pay rate of $16.90. The Bellperson must respond promptly to guest requests, greet guests arriving and departing, drive the hotel shuttle safely, and maintain accurate luggage records. This position demands excellent communication skills, a proactive attitude, and the ability to work effectively in a fast-paced environment.
In this role, the Bellperson will not only assist guests but also act as an ambassador for the hotel, promoting amenities such as the restaurant, lounge, and spa. Candidates should expect to work varying schedules that may include nights, weekends, and holidays to best accommodate guest needs. Physical requirements include the ability to perform light lifting and the stamina to stand or walk periodically throughout shifts. A valid driver's license is necessary, along with a clean motor vehicle record to operate the shuttle safely. The role offers a rewarding career path within the hospitality industry for individuals committed to delivering excellent service and creating warm, inviting environments for all guests.
The position available is for a Bellperson, someone passionate about customer service and eager to be the welcoming face of the hotel. The Bellperson plays a vital role in the guest experience by greeting guests warmly, assisting with luggage, and providing crucial information regarding hotel services and local attractions. This role requires working PM shifts on Sundays, Mondays, and Tuesdays with an hourly pay rate of $16.90. The Bellperson must respond promptly to guest requests, greet guests arriving and departing, drive the hotel shuttle safely, and maintain accurate luggage records. This position demands excellent communication skills, a proactive attitude, and the ability to work effectively in a fast-paced environment.
In this role, the Bellperson will not only assist guests but also act as an ambassador for the hotel, promoting amenities such as the restaurant, lounge, and spa. Candidates should expect to work varying schedules that may include nights, weekends, and holidays to best accommodate guest needs. Physical requirements include the ability to perform light lifting and the stamina to stand or walk periodically throughout shifts. A valid driver's license is necessary, along with a clean motor vehicle record to operate the shuttle safely. The role offers a rewarding career path within the hospitality industry for individuals committed to delivering excellent service and creating warm, inviting environments for all guests.
Job Requirements
- Ability to work PM shifts on Sunday, Monday, and Tuesday
- ability to work varying schedules including nights, weekends, and holidays
- ability to work in high-pressure situations
- physical ability to lift and move 10-25 pounds
- ability to stand, walk, bend, reach, or carry items occasionally
- physical ability to work prolonged periods sitting and working on a computer
- frequent use of fine motor skills for keyboarding and writing
- ability to communicate effectively verbally and in writing
- valid driver’s license and safe driving record
- willingness to provide excellent guest service promptly
Job Qualifications
- High school diploma or equivalent
- proven experience with strong customer service skills
- ability to handle guest complaints and concerns
- valid state driver's license or chauffeur's license if required
- proof of a safe driving record as indicated by Motor Vehicle Record
- strong work ethic and self-initiative
- ability to work as part of a team providing great experiences for guests
Job Duties
- Greet all guests arriving and departing the hotel
- hold the front doors as they enter and exit
- ensure guests feel welcome to the hotel and provide excellent guest service
- carry baggage to the guest's room
- accurately tag and store luggage for guests as needed and maintain accurate records of incoming and outgoing luggage
- safely drive the hotel shuttle van
- have knowledge of the hotel property, hotel staff, and hotel services, including hours of operation
- give clear and accurate directions to hotel facilities and local area attractions
- suggest and promote the amenities of the hotel such as restaurant, lounge, and spa
- respond to requests for bell services within 2 minutes
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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