PM Order Writer

Rite Rug is a well-established company specializing in the wholesale distribution and installation of high-quality rugs and flooring materials. With a reputation for reliability and exceptional service, Rite Rug has been serving property managers, maintenance supervisors, and commercial clients across various regions with tailored solutions to meet their flooring needs. The company values punctuality and precision, emphasizing the importance of adhering to schedules and ensuring the proper materials and job information are available for each work order. Through efficient coordination, Rite Rug maintains smooth operational flow to guarantee client satisfaction and timely completion of projects.

The role of Order Writer at Rite Rug is a pivotal position within the company’s operational framework. This full-time employment opportunity is designed for candidates who thrive in dynamic environments where communication, scheduling, and meticulous attention to detail are paramount. The Order Writer is the essential connection point among different teams, including Purchasing, Sales, Production, and Field Supervisors, as well as external clients such as Property Managers and Maintenance Supervisors. This role demands a proactive problem solver who can manage multiple tasks simultaneously and ensure that production deadlines are met without compromising quality.

In this capacity, the Order Writer is responsible for managing the entire lifecycle of work orders, from scheduling materials and ordering supplies to coordinating with sales and production teams to finalize work order details. The Order Writer must ensure that all materials arrive on time and that any delays are expedited promptly by liaising with suppliers and internal stakeholders. Moreover, the Order Writer plays an active role in customer service, providing timely communication and updates regarding job progress, thus helping to maintain strong client relationships and resolve any issues quickly.

This position requires skills in organizing and maintaining detailed records, including job files, floor plans, diagrams, and billing documents. The Order Writer must also diligently monitor margins and cost implications, highlighting any deviations to sales and management to ensure company profitability. With sales collaboration, the Order Writer helps determine pricing, program selections, and additional charge reconciliations, contributing to accurate job costing and billing.

Overall, the Order Writer is a central operational role focused on efficiency, timely delivery, and exceptional customer service within Rite Rug’s business model. Ideal candidates will possess strong organizational abilities, clear communication skills, and the ability to work closely with multiple departments. This role offers a unique opportunity to be the hub of operational coordination in a respected flooring company, contributing directly to successful project outcomes and client satisfaction.