Job Overview

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Employment Type

Full-time
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Compensation

Hourly
Range $13.25 - $16.75
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Work Schedule

Standard Hours
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Benefits

Health Insurance
Paid Time Off
Employee Discounts
Training and development programs
Retirement Plan
employee recognition programs
inclusive work environment

Job Description

Marriott International is a global leader in the hospitality industry, known for its dedication to delivering exceptional guest experiences across a diverse portfolio of brands. This multinational company manages a wide range of properties, including luxury hotels, resorts, and other lodging establishments worldwide. Marriott International prides itself on fostering an inclusive and supportive work environment that values the unique backgrounds and talents of its associates. The company is committed to equal opportunity employment and actively promotes a culture of respect, diversity, and collaboration. With a legacy built on exceptional service and innovation, Marriott International continues to set the standard for hospitality worldwide.

The role of Guest Environment Expert at Marriott Hotels is a pivotal position dedicated to maintaining the cleanliness and overall appearance of the entire hotel environment. This role goes beyond traditional housekeeping duties by focusing on creating memorable and unique experiences for guests through attention to detail and proactive service. Guest Environment Experts have a wide range of responsibilities that include delivering guest requests, stocking housekeeping carts, cleaning guest rooms and public spaces, and ensuring the hotel environment contributes to a great overall guest experience. This role expects individuals to be on their feet and active for extended periods, performing physical tasks such as moving, lifting, carrying, pushing, and pulling objects weighing up to 50 pounds without assistance.

Success in this role requires a commitment to workplace safety, adherence to company policies and procedures, maintaining confidentiality, upholding quality standards, and demonstrating a professional appearance and communication style. Guest Environment Experts are empowered to take initiative within their workspaces to ensure all operational and cleanliness standards are consistently met, enhancing the comfort and satisfaction of all guests. The position is integral to the Marriott Hotels brand promise of "Wonderful Hospitality. Always." and aligns with Marriott's core values by contributing to a culture of excellence and teamwork.

JW Marriott, part of Marriott International’s luxury portfolio, offers an elevated work experience that emphasizes associate well-being, career development, and a supportive community environment. Working within JW Marriott hotels means joining a global team known for confidence, innovation, and genuine care for both guests and colleagues. Associates enjoy opportunities for training, recognition, and growth in a luxury hospitality environment where their passions and potential are nurtured. As a Guest Environment Expert in JW Marriott, you will not only contribute to notable guest experiences but also thrive in an environment that prioritizes your professional and personal growth, embodying the renowned JW Treatment™.

Job Requirements

  • high school diploma or equivalent
  • physical ability to stand, sit, or walk for extended periods
  • capacity to move, lift, carry, push, and pull objects weighing up to 50 pounds without assistance
  • commitment to workplace safety
  • ability to follow company policies and procedures
  • professionalism in appearance and communication
  • willingness to perform a hands-on approach to work

Job Qualifications

  • high school diploma or equivalent
  • previous housekeeping experience preferred
  • ability to perform physical tasks including lifting up to 50 pounds
  • good communication skills
  • ability to follow procedures
  • attention to detail
  • teamwork skills

Job Duties

  • deliver guest requests
  • stock carts
  • clean rooms
  • maintain cleanliness of public spaces
  • ensure safety at the workplace
  • uphold company policies and procedures
  • maintain professional appearance and communication

Job Criteria

Experience

Entry Level (1-2 years)


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