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PM Lead Valet Attendant at The Renaissance Pittsburgh Hotel

Job Overview

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Employment Type

Full-time
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Compensation

Hourly
Range $13.50 - $18.00
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Work Schedule

Standard Hours
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Benefits

Medical insurance
Dental Insurance
Vision Insurance
401(k) with 100% employer match
Paid vacation
Paid sick time
Complimentary employee meals
hotel discounts
Referral bonuses
Incentive programs
cell phone discounts

Job Description

The Renaissance Pittsburgh Hotel, managed by Sage Hospitality, stands as a beacon of exceptional hospitality in the heart of downtown Pittsburgh. Known for its blend of historic charm and modern amenities, this hotel offers guests a unique and memorable experience. As part of the Marriott portfolio, Renaissance hotels are recognized worldwide for their commitment to quality service and guest satisfaction. The Renaissance Pittsburgh Hotel is currently undergoing a significant refresh, marking an exciting time of growth and innovation within the property. This revitalization aims to enhance the guest experience further, modernize the facilities, and strengthen the hotel's position as a preferred destination in Pittsburgh. Managed by Sage Hospitality, a company renowned for its dynamic approach to hospitality management, the hotel fosters a community-oriented workplace with a supportive and friendly culture. Sage Hospitality’s focus on employee well-being and career development translates into an inspiring environment where both seasoned hospitality professionals and newcomers can thrive.

The position of Valet Attendant at the Renaissance Pittsburgh Hotel offers an excellent opportunity to join a top-tier hospitality team. This full-time role involves delivering outstanding valet services to hotel guests, ensuring their comfort and satisfaction from the moment they arrive until their departure. Key responsibilities include greeting guests warmly, assisting with luggage, safely parking vehicles, and providing guests with information about the hotel and local area. Attention to detail and multi-tasking skills are critical to manage the various aspects of this dynamic job effectively. The valet team plays an essential role in creating a positive first impression and a seamless guest experience, embodying the professionalism and courteous service that the Renaissance brand prides itself on. This role also offers exposure to the vibrant downtown Pittsburgh area, enriching the working environment with a sense of community and culture. The position demands physical stamina, excellent customer service skills, and the ability to operate both automatic and manual vehicles safely. Valet attendants contribute significantly to the welcoming atmosphere of the hotel and participate actively in the ongoing refresh journey of the property. This is more than just a job; it’s a chance to belong to a community, enhance your hospitality skills, and grow within a well-respected company. Employment is full-time, and the Renaissance Pittsburgh Hotel, under Sage Hospitality’s management, provides an environment where employees feel valued, engaged, and motivated to succeed.

Job Requirements

  • High school diploma or equivalent
  • Ability to drive automatic and manual vehicles
  • Valid driver’s license
  • Driving record that meets insurance carrier requirements
  • General knowledge of basic customer service skills
  • Fluency in oral and written English
  • Knowledge of local establishments and community
  • Ability to lift and carry up to 65 pounds
  • Ability to see objects up close and at a distance
  • Ability to stand, walk and climb stairs for prolonged periods
  • Willingness to work in a physically strenuous and primarily indoor environment

Job Qualifications

  • High school diploma or equivalent
  • General knowledge of basic customer service skills
  • Fluent in oral and written English
  • Knowledge of local establishments, businesses and surrounding community
  • Ability to drive automatic and manual vehicles
  • Valid driver’s license
  • Driving record that meets insurance carrier requirements

Job Duties

  • Meet and greet all guests in all forms of transportation arriving at the hotel
  • Assist guests with retrieving their luggage from vehicles
  • Point out to guests and note existing vehicle damage on key tags
  • Assist doorman in escorting guests and luggage into the lobby for registration
  • Explain valet parking procedures and fees
  • Give proper directions to registration area for check-in
  • Park vehicles securely and mark key tag with location, guest name, license plate number and type of auto
  • Drive vehicles in a safe and efficient manner
  • Give general directions and information
  • Respond to guest questions, issues and problems regarding transportation, hotel services and local events
  • Extend professionalism and courtesy at all times to guests, associates and vendors
  • Professionally greet guests within 5 feet of your area when in public hotel spaces
  • Perform all other duties as assigned by management

Job Criteria

Experience

No experience required


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