PM Houseperson & Driver (FT)

The Courtyard Rochester Downtown, managed by Essex Hotel Management, is a premier hotel located in the heart of Rochester. Essex Hotel Management is a reputable hospitality management company known for its commitment to excellence and guest satisfaction. With nearly three decades of industry experience, Essex Hotel Management has built a strong reputation for its solution-driven approach, resulting in high levels of satisfaction among team members, partners, owners, and guests alike. The Courtyard Rochester Downtown provides a vibrant and welcoming environment that caters to both business and leisure travelers, offering modern amenities and exceptional service to ensure a memorable stay for every guest.

Essex Hotel Management prides itself on fostering an inclusive and diverse workplace where equal opportunity is extended to all employees regardless of race, religion, color, national origin, citizenship, sex, sexual orientation, gender identity, age, veteran status, disability, genetic information, or any other protected status. The company’s culture emphasizes dedication, responsiveness, integrity, value orientation, engagement, and nimbleness, which they refer to as being DRIVEN. These core values guide all team members in delivering outstanding service and maintaining a positive work environment.

The role of PM Houseperson and Shuttle Driver at the Courtyard Rochester Downtown is a full-time position that requires evening and weekend availability. This position comes with a $250 signing bonus paid after 90 days of employment and offers a competitive hourly wage of $17.00. The primary responsibility is to maintain cleanliness and orderliness throughout the hotel’s public spaces and guest rooms, working closely with the housekeeping team to ensure guests experience a comfortable and enjoyable stay. Additionally, the position includes driving duties that require a clean driver’s license to operate the hotel shuttle safely and efficiently.

As a Houseperson, the individual will perform a wide range of tasks including cleaning and maintaining public areas such as hallways, lobbies, and elevators, assisting housekeeping with guest room upkeep, delivering linens and supplies, and managing waste removal. The role also demands excellent customer service skills to respond promptly and professionally to guest requests and complaints, as well as vigilance in reporting any maintenance or safety issues to the appropriate departments. Adherence to hotel policies, safety protocols, and security standards is paramount.

This position is ideal for someone who enjoys a dynamic work environment and values teamwork, accountability, and a solutions-oriented mindset. The successful candidate will embody Essex Hotel Management’s DRIVEN values, demonstrating dedication, responsiveness, integrity, and engagement while contributing to an innovative and supportive workplace. If you have prior experience in hospitality, a strong attention to detail, and are ready to be part of a team that values diversity and excellence, this opportunity at the Courtyard Rochester Downtown offers a rewarding career path with room for growth.