PM Houseperson & Driver (FT)

The Courtyard Rochester Downtown, managed by Essex Hotel Management, is a premier hotel located in the heart of Rochester. This well-established hotel offers guests a comfortable and convenient stay with modern amenities and exceptional service. Essex Hotel Management has been a trusted name in the hospitality industry for nearly three decades, known for its solution-driven approach that ensures high satisfaction among team members, partners, owners, and guests alike. The Courtyard Rochester Downtown prides itself on maintaining a welcoming and clean environment, reflecting the values of dedication, responsiveness, integrity, value orientation, engagement, and nimbleness. These core values guide every aspect of the hotel’s operations and contribute to its reputation as a top destination for travelers seeking quality accommodations and service.

The role of PM Houseperson and Shuttle Driver is a full-time position requiring evening and weekend availability. This position is crucial in supporting the housekeeping team and maintaining the hotel’s public areas and guest rooms to the highest standards. The successful candidate will be responsible for keeping hallways, lobbies, and elevators clean and well-maintained, assisting with guest room cleanliness, delivering linens and supplies, removing trash and soiled linens, and responding promptly to guest requests and complaints. Additionally, the role involves driving the hotel shuttle, necessitating a clean driver’s license and a commitment to guest safety and satisfaction.

This role demands a motivated individual who embodies Essex Hotel Management’s DRIVEN principles: dedication to finding effective solutions, responsiveness to coworkers and guests, integrity in accountability and ownership, valuing diversity and relationships, being engaged in their work and team, and maintaining flexibility and innovation in their approach. The PM Houseperson and Shuttle Driver position offers a dynamic and engaging work environment where team members can thrive. Moreover, Essex Hotel Management fosters an inclusive and diverse workplace, ensuring equal opportunity for all employees regardless of background or identity.

The hotel offers a $250 signing bonus after 90 days of employment, reflecting its commitment to attracting and retaining high-quality team members. Those who join this team will enjoy the rewarding experience of contributing to a well-respected hotel operation, learning valuable hospitality skills, and working within a supportive and growth-oriented company culture. The Courtyard Rochester Downtown is not just a place to work but a community that values its members’ contributions and supports their professional development. This role is ideal for candidates who seek steady employment in hospitality with the added responsibility and variety of shuttle driving duties and who appreciate the importance of upholding high standards of cleanliness, safety, and customer service.