PM Houseperson 3pm-11pm

Concord Hospitality is a distinguished company known for its commitment to quality, integrity, community involvement, and profitability, coupled with a fun and engaging work environment. As a reputable hospitality organization, Concord Hospitality manages a portfolio of hotels that emphasize exceptional customer service, high-quality accommodations, and a workplace culture that places associates first. The company is deeply invested in the growth and development of its team members, offering extensive training programs ranging from interns to executive leadership, ensuring a strong and supportive career path within the hospitality industry. With a focus on diversity, inclusion, and work-life balance, Concord Hospitality fosters a welcoming and supportive environment for all employees, encouraging personal and professional growth.

The role of Houseperson at Concord Hospitality is a crucial position within the Housekeeping Department. This full-time role is designed to support the housekeeping team with essential duties that maintain the cleanliness and order of the hotel’s public spaces. As a Houseperson, you will be making rounds throughout the hotel to ensure that all public areas remain clean, tidy, and inviting for guests. This role requires a proactive and vigilant approach to identify and address any out-of-order or misplaced items, thus contributing significantly to the hotel’s welcoming atmosphere.

In addition to routine rounds, the Houseperson coordinates with housekeeping staff to assist with heavy lifting and manage priority requests efficiently. You will be the eyes and ears of the housekeeping team, reporting any missing or found articles and noting signs of damage or necessary repairs. Guest interaction is also a key component of this position. Providing attentive service to guests by answering questions and securing additional assistance when needed is a vital responsibility that enhances guest satisfaction and supports the hotel’s reputation for excellent customer service.

This position demands physical stamina to perform cleaning tasks and assist with moving supplies, along with the flexibility to work varied shifts, including weekends and holidays. The Houseperson role is perfect for individuals who are detail-oriented, organized, and team players committed to safety, sanitation, and superior guest service standards. Concord Hospitality offers competitive wages, comprehensive medical, dental, and vision insurance, life insurance, disability coverage, a 401(k) program with company match, tuition assistance, discounted room rates at Concord-managed hotels, and opportunities for training, development, and career advancement.

Joining Concord Hospitality means becoming part of a welcoming, supportive culture where associates are valued and encouraged to thrive. The company’s 'Associate First' culture emphasizes personal and professional development, diversity, and inclusivity, all while delivering outstanding hospitality experiences. As a Houseperson, you will play a key role in ensuring guests experience a clean, comfortable, and inviting environment during their stay, making a meaningful contribution to the organization's mission and values.