Job Overview

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Compensation

Salary
Range $40,700.00 - $65,900.00
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Benefits

Health Insurance
Paid Time Off
Employee Discounts
Retirement Plan
flexible schedule

Job Description

Our establishment is a thriving hospitality business that operates multiple outlets including a restaurant, cafe, and bar. We pride ourselves on creating a welcoming and enjoyable atmosphere for our guests, as well as providing exceptional service through a dedicated and professional team. Our company emphasizes quality customer experiences and safety standards, striving to maintain a neat and friendly environment for both customers and staff alike. We are currently seeking a dynamic PM Outlet Supervisor who will play a crucial role in overseeing the operations of these varied outlets in the evenings.

The PM Outlet Supervisor position is a hands-on role that demands excellent leadership, organizational, and communication skills. This role involves supervising and training staff across the restaurant, cafe, and bar to ensure that each outlet runs smoothly and delivers superior service. The supervisor will be responsible for assigning nightly tasks and resolving any questions or concerns from both staff members and guests, reinforcing a positive and supportive work culture. A significant portion of the job requires active guest interaction, meaning the supervisor will spend much of their time on the floor, engaging with patrons to enhance their experience. Additionally, the role involves fostering teamwork among staff and maintaining a neat, safe work environment. Effective staff scheduling to cover shifts appropriately is another key responsibility. Overall, this position is ideal for an individual passionate about hospitality, skilled in team management, and eager to contribute to a vibrant, customer-focused setting. This role offers an exciting opportunity to lead multiple outlet operations during the PM hours, ensuring excellence in customer service and operational efficiency.

Job Requirements

  • High school diploma or equivalent
  • Prior supervisory experience preferred
  • Strong interpersonal and communication skills
  • Ability to work evening hours
  • Customer service experience
  • Basic knowledge of safety and cleanliness standards

Job Qualifications

  • Previous experience in hospitality or retail supervision
  • Strong leadership and communication skills
  • Ability to manage multiple tasks and outlets
  • Customer service oriented
  • Problem-solving skills
  • Team player with a positive attitude

Job Duties

  • Supervision and training of staff
  • Assigning nightly tasks
  • Answering questions and concerns of staff and guests
  • A large amount of guest interaction, spending a majority of time on the floor
  • Fostering teamwork and a neat, safe work environment
  • Staff scheduling

Job Criteria

Experience

Mid Level (3-7 years)


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