
Job Overview
Employment Type
Full-time
Part-time
Compensation
Hourly
Exact $10.25
Work Schedule
Flexible
Weekend Shifts
Night Shifts
Benefits
Medical insurance
Dental Insurance
Vision Insurance
Paid Time Off
401K Matching
Discounted dining
Spa Discounts
Job Description
The Edgewater is a distinguished and historic hotel situated in the vibrant heart of downtown Madison, Wisconsin. Located next door to the University of Wisconsin-Madison and within walking distance of the Capitol Square and downtown amenities, The Edgewater embodies a proud revival of tradition and hospitality with a modern flair. This luxury hotel boasts 202 elegantly appointed rooms, offering guests an exceptional experience alongside panoramic views of Lake Mendota. The hotel integrates a range of exceptional services and amenities, including three fine dining restaurants, a full-service salon and spa, and versatile event spaces, making it a preferred destination for both leisure and business travelers alike. Guests choose The Edgewater for its unique blend of historic charm and contemporary comfort, experiencing a welcoming atmosphere that reflects the character and warmth of Madison itself.
The Bellperson/Valet position at The Edgewater is a vital role focused on delivering superb customer service and hospitality to our diverse clientele. This role acts as the first point of contact for guests arriving and departing the hotel, ensuring that each visitor receives a warm, professional, and welcoming greeting. As a Bellperson/Valet, you will be responsible for escorting guests to their rooms, assisting with luggage transportation, and providing insightful knowledge about the hotel’s features and amenities. Additionally, you will manage the valet operations, overseeing vehicle parking and retrieval for overnight, daytime, and event guests. The position requires strong interpersonal skills, a keen attention to detail, and a commitment to upholding the highest standards of guest satisfaction. Working in this role offers an opportunity to be part of a dedicated team committed to creating memorable and positive experiences for every guest. The Edgewater values hard work, enthusiasm, and a positive attitude, rewarding team members for their contributions and dedication. Flexible scheduling is available, including days, nights, and weekends, offering a good work-life balance. The hotel also provides comprehensive benefits such as medical, dental, and vision coverage, paid time off, matched 401K contributions, and exclusive discounts on dining, spa services, and affiliated hotel stays. This position is ideal for individuals passionate about hospitality, customer service, and team collaboration, wishing to thrive in an energetic and refined hotel environment.
The Bellperson/Valet position at The Edgewater is a vital role focused on delivering superb customer service and hospitality to our diverse clientele. This role acts as the first point of contact for guests arriving and departing the hotel, ensuring that each visitor receives a warm, professional, and welcoming greeting. As a Bellperson/Valet, you will be responsible for escorting guests to their rooms, assisting with luggage transportation, and providing insightful knowledge about the hotel’s features and amenities. Additionally, you will manage the valet operations, overseeing vehicle parking and retrieval for overnight, daytime, and event guests. The position requires strong interpersonal skills, a keen attention to detail, and a commitment to upholding the highest standards of guest satisfaction. Working in this role offers an opportunity to be part of a dedicated team committed to creating memorable and positive experiences for every guest. The Edgewater values hard work, enthusiasm, and a positive attitude, rewarding team members for their contributions and dedication. Flexible scheduling is available, including days, nights, and weekends, offering a good work-life balance. The hotel also provides comprehensive benefits such as medical, dental, and vision coverage, paid time off, matched 401K contributions, and exclusive discounts on dining, spa services, and affiliated hotel stays. This position is ideal for individuals passionate about hospitality, customer service, and team collaboration, wishing to thrive in an energetic and refined hotel environment.
Job Requirements
- High school diploma or equivalent
- Must have a clean driving record and the ability to drive a manual transmission vehicle
- Previous guest service experience
- Ability to hear and visually observe emergency situations
- Physical ability to stand, move, bend, kneel, run and walk significant distances
- Ability to communicate effectively in English
- Ability to lift and carry up to 50 pounds continuously
- Positive attitude with genuine interest in guest experience
- Team-oriented approach
- Flexible schedule including nights, weekends and holidays
Job Qualifications
- High school diploma or equivalent
- Previous guest service experience
- Experience in hospitality preferred
- Ability to communicate effectively in English both verbally and in writing
- Physical ability to perform job duties including lifting up to 50 pounds
- Strong interpersonal and customer service skills
- Team-oriented attitude with attention to detail
- Clean driving record
Job Duties
- Greet and welcome guests in a friendly and professional manner
- Escort guests to and from their accommodations while assisting with luggage transportation
- Maintain knowledge of hotel features, guest room amenities, and services to assist guests effectively
- Manage valet operations including parking and retrieving vehicles for guests
- Ensure the safety and security of guest property and vehicles
- Provide exceptional customer service to enhance the guest experience
- Collaborate with other hotel departments to ensure seamless service delivery
Job Criteria
Experience
Entry Level (1-2 years)
Job Location
Your Profile Is Visible To Hiring Managers Across OysterLink.
We'll match you with best jobs
Get job offers faster


Search For More Opportunities:
How Candidates Get Hired Faster
Apply to 2–3 similar roles
Complete profile & get best matches
Check new opportunities daily

