Plumbing Customer Service Representative

Christianson Air Conditioning & Plumbing is a well-established family-owned business that has been proudly serving the Central Texas area for over 75 years. Entering its third generation of Christianson-family ownership, this company represents a longstanding tradition of excellence in the HVAC and plumbing industry. The team at Christianson Air Conditioning & Plumbing is known for its extraordinary dedication, with many employees having served for over 30 years. This strong sense of community and commitment creates a workplace environment where employees truly feel at home. The company has built a reputation on the pillars of high moral character, a positive attitude for success, and a genuine responsiveness to the needs of their customers and colleagues alike. Christianson Air Conditioning & Plumbing is recognized throughout Central and South Texas as a team that genuinely cares, and this philosophy is deeply embedded in every aspect of their operations.

The company is currently seeking a full-time Customer Service Representative to join their Plumbing Service Department. This role is integral to maintaining the company’s renowned customer service standards. The Customer Service Representative will be responsible for acting as a key point of contact between customers and the plumbing technicians, ensuring that all inquiries, scheduling, and service requests are handled promptly and professionally. This position requires excellent communication skills, a service-oriented mindset, and the ability to multitask in a dynamic environment. It is an excellent opportunity for individuals who are passionate about delivering outstanding customer experiences and wish to be part of a reputable company that values long-term employee relationships and growth.

As a Customer Service Representative, you will be engaged in coordinating daily plumbing service operations, supporting customers throughout their service experience, processing service orders, and managing customer information accurately. The company offers a competitive compensation package along with comprehensive benefits that underscore their commitment to employee wellbeing. These benefits include company-paid employee medical and life insurance, dental and vision plans, short-term and long-term disability coverage, voluntary life insurance, a 401K retirement program, as well as holiday and vacation pay. Christianson Air Conditioning & Plumbing is not only a place to work but a place to grow a meaningful and fulfilling career within a supportive and caring team environment. This position offers a rewarding career path for those seeking stability, purpose, and the opportunity to make a difference in the community through exceptional customer care.