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Plasma Center Receptionist

Job Overview

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Employment Type

Part-time
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Compensation

Type:
Hourly
Rate:
Exact $16.00
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Benefits

Medical insurance
Dental Insurance
Vision Insurance
401(k) plan with Company Match
Short-term and long-term disability coverage
basic life insurance
Tuition Reimbursement Program
paid Volunteer Time Off
company holidays
Paid sick time
Paid vacation

Job Description

Takeda is a leading global biopharmaceutical company dedicated to transforming patient care through the development of novel specialty pharmaceuticals and best-in-class patient support programs. With a strong patient-focused mission, Takeda inspires and empowers employees to grow professionally while contributing to life-changing work. Certified as a Global Top Employer, Takeda fosters an inclusive, collaborative, and innovative workplace united by a commitment to providing better health and a brighter future to people worldwide. The company offers stimulating careers, encourages innovation, and strives for excellence in all aspects of its operations.

Within Takeda, BioLife Plasma Services operates Plasma Donation Centers that focus ... Show More

Job Requirements

  • High school diploma or equivalent
  • Ability to walk and/or stand for entire work shift
  • Willingness to work evenings, weekends, and holidays
  • Ability to lean, bend, stoop, crouch, and reach above shoulders and below knees
  • Ability to lift 1 to 5 lbs and occasionally up to 32 lbs, rarely 50 lbs
  • Fine motor coordination and depth perception
  • Ability to hear equipment from a distance
  • Tolerance for prolonged glove wear due to bloodborne pathogens exposure
  • Minimum 1 year customer or patient-facing experience

Job Qualifications

  • High school diploma or equivalent
  • Minimum 1 year of experience in a customer or patient-facing role
  • Strong communication and interpersonal skills
  • Ability to perform administrative tasks with attention to detail
  • Capability to work effectively in a fast-paced environment
  • Ability to collaborate with management for process improvements

Job Duties

  • Answer phones and greet all visitors promptly exhibiting customer service skills
  • Assist donors with appointments
  • Create or pull donor record files
  • Provide customer service to donors and fellow employees
  • Maintain orderly filing system and purge records
  • Report to center management identifying operational opportunities for improvement
  • Initiate changes to center processes using company-approved procedures

Job Location

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