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Plano Heart Valet

Job Overview

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Employment Type

Full-time
Part-time
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Compensation

Hourly
Range $12.50 - $16.75
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Work Schedule

Day Shifts
Weekend Shifts
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Benefits

Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
employee training
Veteran support programs
Employee Discounts

Job Description

ABM is a leading global provider of integrated facility, engineering, and infrastructure solutions, listed on the New York Stock Exchange (NYSE: ABM). With a workforce of over 100,000 team members, ABM is dedicated to delivering essential services that enhance the cleanliness, safety, and efficiency of spaces, which significantly improves the overall occupant experience across a broad spectrum of market sectors including commercial real estate, aviation, education, mission critical environments, and manufacturing and distribution. Generating over $8 billion in annual revenue, ABM holds a blue-chip clientele and is committed to pioneering innovative technologies and sustainable solutions that empower its clients to achieve their operational goals. The company is deeply invested in creating smarter, more connected environments and ensuring a healthier, thriving world.

The role of Valet at ABM is ideal for individuals just beginning their careers or returning to the workforce with limited experience. This position is not only a valuable entry point into the professional world but also offers the opportunity to be part of a military and veteran-friendly employer. Veterans and candidates with military experience are encouraged to apply, as ABM recognizes the unique skills acquired through military service and offers world-class training programs to transition those skills into successful post-military careers.

The Valet position requires a professional, courteous, and compassionate approach to guest services. The Valet is responsible for coordinating traffic flow, communicating procedures effectively with guests, monitoring parking regulations, and safely operating vehicles within the facility. This role involves interacting with guests in a friendly manner, assisting with loading and unloading their vehicles, and managing the collection and secure handling of guest keys. The Valet must also skillfully manage valet payments, reconcile daily revenue, and oversee tip pool distribution accurately.

Working conditions for this role include operating both standard and automatic transmission vehicles, adhering strictly to traffic laws and facility policies, and enduring outdoor environments in all weather conditions for extended durations. Maintaining a clean and debris-free work area is also essential.

ABM is committed to equal employment opportunities and does not discriminate based on any protected characteristics, including disability and veteran status. The company actively provides reasonable accommodations for applicants with disabilities and participates in the U.S. Department of Homeland Security E-Verify program to confirm employment eligibility. Employees at ABM benefit from a comprehensive package that supports their health, well-being, and career development, making it a rewarding workplace for those who want to grow alongside a global leader in facility services.

Job Requirements

  • Must be 18 years of age
  • must possess a valid driver's license and pass motor vehicle record (MVR) check
  • must be able to operate both standard and automatic transmissions
  • ability to work outdoors in various weather conditions
  • ability to stand and walk for extended periods
  • clear communication skills
  • capability to handle multiple tasks under pressure
  • no prior felony convictions

Job Qualifications

  • High school diploma or equivalent preferred
  • good communication and interpersonal skills
  • ability to operate both standard and automatic transmissions
  • basic math skills for cash handling
  • customer service experience is an asset but not required
  • ability to work effectively in a team environment
  • prior military experience a plus

Job Duties

  • Coordinate traffic flow
  • communicate valet procedure, information and directions clearly and effectively with guests
  • understand and respond appropriately to basic customer and team member inquiries
  • monitor illegal parking and immediately store vehicles
  • interact with guests in a friendly manner
  • assist guests with loading and unloading
  • collect and secure guest keys
  • predict and communicate traffic flow peaks and lot issues
  • identify and arrange for extra support for extended wait times
  • accurately tally and split the tip pool
  • receive and receipt a variety of valet payments
  • accurately reconcile and report daily revenue
  • project currency and coin requirements and re-order as necessary
  • operate, park and retrieve all vehicles in a safe manner obeying all traffic laws, facility policies, and applicable pedestrian regulations
  • work in an outdoor unprotected environment in all climates for extended periods of time
  • keep work area clean of debris

Job Criteria

Experience

Entry Level (1-2 years)


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