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Planning Advisor* (Outside Sales)

Granada Hills, CA, USA|Remote, Onsite

Job Overview

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Compensation

Hourly
Range $27.00 - $1.00
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Work Schedule

Flexible
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Benefits

Paid training
Generous commissions
lead support
Bonuses
Trip incentives
Mileage reimbursement
Medical insurance
Dental Insurance
Life insurance
401(k)
Flexible Hours

Job Description

Forest Lawn Memorial-Parks and Mortuaries is a distinguished and historic establishment serving Southern California since 1906. Founded by Dr. Hubert Eaton, Forest Lawn revolutionized the funeral and memorial industry by transforming the traditional perception of cemeteries and mortuaries into beautiful, welcoming places for the living. The company offers a unique blend of mortuary and cemetery services, providing location and facilities not only for memorial services but also for weddings, baptisms, and family gatherings. With over a century of legacy, Forest Lawn remains a trusted community resource with an outstanding reputation known nationwide.

The company specializes in preplanning services, helping families make thoughtful decisions ahead of time regarding memorialization after the loss of a loved one. This preplanning process greatly reduces the burden on families during difficult times by preparing for over 100 important decisions in advance. Forest Lawn’s Planning Advisors, or Outside Sales Representatives, play a crucial role in guiding families through these sensitive decisions with professionalism, care, and extensive industry knowledge. Preplanning at Forest Lawn is a vital service that educates families on the many benefits of getting their arrangements in place early, alleviating stress and offering peace of mind.

This role offers members of the sales team the advantage of working under a well-established, highly respected brand recognized throughout Southern California. Forest Lawn provides comprehensive 16-week paid classroom and field training to ensure their Planning Advisors become experts in the preplanning landscape and understand how to communicate its value effectively to prospects. With this strong foundation, Planning Advisors enjoy the rewarding challenge of consultative sales, a flexible work schedule after training, and an uncapped commission structure that supports financial growth and career advancement. The company also offers robust lead support, trip incentives, bonuses, and reimbursement for mileage to facilitate effective territory coverage and client engagement.

The ideal candidate for this position is someone who is eager to make a meaningful difference in the community by helping families prepare for an unavoidable part of life in a respectful and empathetic manner. They should have a passion for working with people, excellent communication skills, and a strong sales background preferably in retail, inside sales, or outside sales. The environment is fast-paced and requires networking abilities, cold calling, B2B sales, and sometimes door-to-door outreach. Flexibility with work hours, including evenings and weekends, is essential to accommodate client schedules. Bilingual abilities and a valid California driver’s license with an insured, reliable vehicle are highly desirable assets. While a limited life insurance license is a plus, it is not a mandatory requirement.

Employees of Forest Lawn benefit from a comprehensive benefits package including medical, dental, and life insurance, a 401(k) plan with matching contributions, company-provided technology tools such as a laptop, printer, and cell phone, and work-life balance facilitated by flexible hours following training. Forest Lawn is committed to maintaining a fair and inclusive workplace consistent with all applicable laws, including drug testing and participation in federal E-Verify for employment authorization. Candidates with a history involving criminal records are considered fairly under the Fair Chance Initiative for Hiring. This role is an excellent opportunity for motivated sales professionals to join a prestigious company recognized for its community impact and service excellence.

Job Requirements

  • Education and experience in retail, inside or outside sales
  • Strong communication and interpersonal skills
  • Ability to cold call and prospect new clients
  • Availability to work flexible hours including nights and weekends
  • Ownership of a reliable personal vehicle with active auto insurance
  • Valid California driver’s license
  • Professional and ethical conduct
  • Bilingual skills preferred
  • Limited life insurance license preferred but not required

Job Qualifications

  • Retail, inside or outside sales experience with proven track record of success
  • Professional and ethical individual
  • Excellent communication and listening skills
  • Ability to network and generate sales through various prospecting methods
  • Willingness to work flexible hours including evenings and weekends
  • Bilingual ability is a plus
  • Limited life insurance license is a plus
  • Valid California driver’s license with active auto insurance

Job Duties

  • Help families make important decisions about preplanning memorial services
  • Educate potential clients on the benefits of preplanning
  • Generate sales through prospecting, cold calling, B2B, and door-to-door efforts
  • Attend and complete 16 weeks of paid classroom and field training
  • Manage client relationships with professionalism and care
  • Utilize company-provided technology tools for efficient workflow
  • Work flexible hours including evenings and weekends
  • Collaborate with lead support systems
  • Participate in company incentive programs

Job Criteria

Experience

No experience required


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