Place Manager

District Works is a community-centered organization dedicated to enhancing public spaces by providing top-tier maintenance, safety, and hospitality services. As a key player in urban place management, the company operates in dynamic environments such as BART stations, downtown Oakland, and Oakland Chinatown district routes. They also manage Maintenance and Technician Services operations to ensure that public areas are clean, safe, and welcoming to all community members. The organization is rooted in the principles of radical hospitality, which means offering exceptional customer service with respect, patience, and kindness to everyone encountered in their workspaces. This approach reflects the company’s commitment to community service, public space care, and fostering inclusive neighborhoods.

The role of a District Works Place Manager is vital to the mission of District Works. Place Managers act as frontline staff and brand ambassadors, presenting a professional and trustworthy image while performing essential duties that include cleaning, safety assurance, and customer service. This public-facing role demands physical stamina, as employees must stand and walk extensively — up to 10 to 12 miles daily — while working outdoors in varied weather conditions. The position encourages employees to take ownership of their responsibilities and consistently meet daily goals to positively impact the community’s environment. Place Managers must maintain a neat, professional appearance, adhere strictly to safety and grooming standards, and exhibit impeccable communication skills.

Ideal candidates for this role are community-minded individuals who find satisfaction in supporting public spaces and directly assisting community members. They thrive in conditions that require attention to detail and a proactive approach to making neighborhoods safer and more inviting. Candidates should also possess a calm demeanor in high-pressure situations, clear communication abilities, and the capacity to work independently while upholding company standards and policies. This role is perfect for those who want to contribute visibly to the well-being and upkeep of shared public environments while developing a career in the growing field of urban place management.

Employment with District Works is structured to support stable, long-term careers with a focus on accountability, punctuality, and reliability. The company promotes a culture of rigorous safety compliance where every employee is responsible for reporting hazards and maintaining clean, safe equipment. Furthermore, the organization values emotional steadiness and openness to coaching, ensuring that employees not only contribute but grow professionally. Preferred qualifications highlight the importance of multilingual capabilities (especially Spanish and Cantonese), familiarity with Business Improvement Districts (BIDs) and Community Benefit Districts (CBDs), and experience in customer service or transit environments. A valid California Driver's License is required for certain operations, reflecting the logistical scope of the company's services.

Applications for this position must be submitted online with a professional resume and adherence to requested application standards. District Works does not entertain walk-ins or phone inquiries, emphasizing a streamlined and respectful hiring process handled entirely through digital communication.

Overall, the Place Manager role at District Works offers a unique and rewarding opportunity for motivated individuals passionate about public service, safety, and community enhancement to join a respected organization actively shaping the face of urban public spaces.