PKI System Administrator

Leidos is a leading global science and technology company dedicated to delivering innovative and mission-critical solutions to a wide variety of customers, including those in defense, intelligence, civil government, and healthcare sectors. The company is renowned for its commitment to integrity, customer success, and sustainability, operating with a strong emphasis on doing the right thing for its customers, employees, and communities. Leidos empowers its diverse workforce to push boundaries, challenge the status quo, and drive transformative results in complex environments. With a culture rooted in innovation and mission focus, Leidos continuously adapts and thrives in an ever-changing technological landscape.\n\nLeidos is currently seeking a highly skilled System Administrator for a significant enterprise IT contract supporting the Department of Defense (DOD). This role is instrumental in partnering on and leading operations across multiple geographic locations within a large-scale network enterprise and multi-enclave environment. The System Administrator will be responsible for providing comprehensive systems and software operations and maintenance support, ensuring that mission-critical IT services run smoothly and effectively. This position demands a technically proficient and customer-oriented professional experienced in desktop software applications, IT Service Management (ITSM) software, and Public Key Infrastructure (PKI) concepts.\n\nThe System Administrator will play a pivotal role in supporting classified systems authentication, maintaining the functionality and security of PKI servers, and assisting a broad range of customers including senior executives and remote users. Key responsibilities include handling walkup customers at the PKI main office, troubleshooting token card and soft certificate issues, training Trusted Agents at remote sites, and performing routine server maintenance such as patching and upgrades. The role also requires active collaboration with the customer’s Engineering division to implement new PKI technologies and adherence to stringent security policies and strategies. Communication skills are essential as the administrator must document technical findings, mentor junior team members, and provide clear customer service. This position involves working independently and innovatively to deliver technical solutions and to ensure the highest level of operational capability for the Department of Defense. This employment is full-time and aligned with the standards and security requirements of government contracts, including clearance and citizenship prerequisites.