Marco's Pizza logo

Pizza Store Crew Member (Insider)

Job Overview

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Employment Type

Part-time
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Work Schedule

Flexible
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Benefits

flexible schedule
Five-star work environment
Training and Development
Employee Discounts
employee recognition programs
supportive team culture
Opportunity for growth

Job Description

Marco's Pizza is a well-established and reputable pizza restaurant known for its commitment to quality, hospitality, and team-oriented culture. Located at 4300 Chapel Hill Rd, Douglasville, GA, this particular franchise (property number 8345) upholds the parent brand's promise of delivering premium quality pizzas, subs, CheezyBread, and more to its guests. Marco's Pizza prides itself on fostering a family-like environment within its store crews. The company believes that success begins with hiring individuals for their values, character, and attitude and then providing comprehensive training on the necessary skills. This approach forms the foundation of a highly engaged and productive team that emphasizes accountability and operational excellence. Their culture is deeply rooted in the principles of 'See It, Own It, Solve It, Do It,' which encourages every team member to take responsibility and contribute actively to the smooth running of the store and excellent guest experiences.

The Insider, or Pizza Maker, role at Marco's Pizza is vital to fulfilling the brand’s promise of quality and excellent service. Insiders are multifaceted members of the team who operate across various stations including dough stretching, saucing, cheesing, slicing at the cut table, and handling the cash register and phone operations. This position requires not just culinary ability but also a high standard of interaction with guests, with friendliness, constant smiling, and passion for their work as essential attributes. Insiders are the frontline ambassadors of Marco's Pizza, directly affecting guest satisfaction through their attention to detail and hospitality.

This role suits individuals seeking to be part of a company that prioritizes a strong set of core values and nurtures a close-knit team environment. The job is more than just making pizza; it involves embodying the Marco's Pizza culture by demonstrating personal responsibility, accountability, integrity, teamwork, and initiative. The position offers an opportunity to learn and grow within a purpose-driven team dedicated to a five-star guest experience that exceeds expectations. The environment is fast-paced and demanding but rewarding for those who take pride in their work and thrive in team-oriented settings.

Marco’s Pizza offers a chance to work in a highly supportive and structured culture that values sincerity, respect, and continuous improvement. Candidates drawn to roles that demand attention to detail, excellent communication skills, and the ability to handle pressure while maintaining exemplary guest service will find this role appealing. The scheduling is flexible to accommodate different needs, and the team strives for safety and professionalism in every task. Embracing technology and restaurant equipment use is an essential part of the job to maintain the efficiency and quality standards set by the brand.

In summary, Marco's Pizza invites applicants who are not just looking for a job but a place to grow and be part of a family-like culture that stands on strong ethical and operational principles. Insiders play a crucial role in every pizza made and every guest served, making their work directly impactful on the success of the store. This role offers potential growth, learning, and a truly engaging work environment in the food service industry.

Job Requirements

  • knowledge of personal responsibility and accountability
  • knowledge of teamwork
  • knowledge of pride in self and team
  • knowledge of hospitality and guest service
  • knowledge of self-motivation and initiative
  • knowledge of integrity, trust, and honor
  • ability to demonstrate strong work ethic
  • ability to work as part of a dedicated team
  • pride in appearance and products
  • sincerity in guest service
  • ability to follow instructions
  • basic mathematical skills
  • effective communication skills
  • ability to work under stress
  • ability to work flexible schedules
  • tact, courtesy, and respectfulness
  • maturity and professionalism
  • comfort with technology and equipment
  • safety consciousness
  • alignment with Marco's Pizza cultural beliefs

Job Qualifications

  • knowledge of personal responsibility and accountability
  • teamwork skills
  • pride in self and team
  • hospitality knowledge
  • self-motivation and initiative
  • integrity and trustworthiness
  • strong work ethic
  • ability to work in a highly engaged, purpose-driven team
  • excellent communication skills
  • basic math skills including addition, subtraction, multiplication, and division
  • ability to follow instructions
  • ability to handle high operational tempos
  • maturity and professionalism
  • comfort with technology and restaurant equipment

Job Duties

  • work multiple stations including dough stretching, saucing, cheesing, cutting, and operating cash register and phones
  • interact with guests in a friendly and professional manner
  • maintain high standards of personal appearance and team pride
  • follow verbal and written instructions accurately
  • provide five-star hospitality and guest delight
  • work effectively in a high tempo and stressful environment
  • demonstrate responsibility, accountability, and initiative

Job Criteria

Experience

Entry Level (1-2 years)


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